---
description: If you're in a hunt for the best solution for your business, learn what Zendesk AI has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk AI Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [Zendesk AI](/software/2077242/zendesk-ai) > [Zendesk AI Alternatives](https://www.getapp.sg/alternatives/2077242/zendesk-ai)

# Alternatives to Zendesk AI

Canonical: https://www.getapp.sg/alternatives/2077242/zendesk-ai

> Explore the top alternatives to Zendesk AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/91301/2077242/liveagent/vs/zendesk-ai)
2. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/105081/2077242/tidio-chat/vs/zendesk-ai)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/9448/2077242/zendesk/vs/zendesk-ai)
4. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.sg/software/106673/gladly)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/106673/2077242/gladly/vs/zendesk-ai)
5. **Wati** — 4.6/5 (207 reviews) — Customer Engagement for Revenue Growth
   - [View profile](https://www.getapp.sg/software/2068239/wati)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/2068239/2077242/wati/vs/zendesk-ai)
6. **Fin** — 4.6/5 (18 reviews) — Perfect customer experiences made possible with Fin
   - [View profile](https://www.getapp.sg/software/2082142/fin)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/2077242/2082142/zendesk-ai/vs/fin)
7. **Freshchat** — 4.2/5 (173 reviews) — Live Chat software for modern messaging
   - [View profile](https://www.getapp.sg/software/106095/freshchat)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/106095/2077242/freshchat/vs/zendesk-ai)
8. **Ada** — 4.7/5 (15 reviews) — Cloud-based agentic CX platform for enterprises
   - [View profile](https://www.getapp.sg/software/111973/ada-support)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/111973/2077242/ada-support/vs/zendesk-ai)
9. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
   - [View profile](https://www.getapp.sg/software/109551/kustomer)
   - [Compare vs Zendesk AI](https://www.getapp.sg/compare/109551/2077242/kustomer/vs/zendesk-ai)
10. **Kapture CX** — 4.2/5 (40 reviews) — AI-native omnichannel CX platform for enterprises
    - [View profile](https://www.getapp.sg/software/119083/Kapture)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/119083/2077242/Kapture/vs/zendesk-ai)
11. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.sg/software/2082384/Text)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/2077242/2082384/zendesk-ai/vs/Text)
12. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/20502/2077242/hiver/vs/zendesk-ai)
13. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/104597/2077242/genesys-cloud/vs/zendesk-ai)
14. **Cognigy.AI** — 4.8/5 (23 reviews) — Enterprise Conversational AI Platform
    - [View profile](https://www.getapp.sg/software/2067921/cognigy-ai)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/2067921/2077242/cognigy-ai/vs/zendesk-ai)
15. **Cresta** — 5.0/5 (2 reviews) — AI-based sales enablement solution
    - [View profile](https://www.getapp.sg/software/2060146/cresta)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/2060146/2077242/cresta/vs/zendesk-ai)
16. **Capacity** — 4.5/5 (14 reviews) — Artificial Intelligence-based knowledge management solution
    - [View profile](https://www.getapp.sg/software/129319/capacity)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/129319/2077242/capacity/vs/zendesk-ai)
17. **Vozy** — 4.0/5 (7 reviews) — Voice AI platform for enterprises
    - [View profile](https://www.getapp.sg/software/111639/vozy)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/111639/2077242/vozy/vs/zendesk-ai)
18. **Pypestream** — 4.8/5 (8 reviews) — Cloud-based messaging and conversational AI platform
    - [View profile](https://www.getapp.sg/software/164943/pypestream)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/164943/2077242/pypestream/vs/zendesk-ai)
19. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
    - [View profile](https://www.getapp.sg/software/112535/birdeye)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/112535/2077242/birdeye/vs/zendesk-ai)
20. **CoSupport AI** — 5.0/5 (10 reviews) — Cloud AI platform for customer support automation
    - [View profile](https://www.getapp.sg/software/2073083/cosupport-ai)
    - [Compare vs Zendesk AI](https://www.getapp.sg/compare/2073083/2077242/cosupport-ai/vs/zendesk-ai)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2077242/zendesk-ai)
- [View Product Profile](https://www.getapp.sg/software/2077242/zendesk-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/zendesk-ai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2077242/zendesk-ai> |
| en-AU | <https://www.getapp.com.au/alternatives/2077242/zendesk-ai> |
| en-CA | <https://www.getapp.ca/alternatives/2077242/zendesk-ai> |
| en-GB | <https://www.getapp.co.uk/alternatives/2077242/zendesk-ai> |
| en-IE | <https://www.getapp.ie/alternatives/2077242/zendesk-ai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2077242/zendesk-ai> |
| en-SG | <https://www.getapp.sg/alternatives/2077242/zendesk-ai> |
| en-ZA | <https://www.getapp.za.com/alternatives/2077242/zendesk-ai> |

-----

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