---
description: If you're in a hunt for the best solution for your business, learn what PolyAI has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PolyAI Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [PolyAI](/software/2079857/polyai) > [PolyAI Alternatives](https://www.getapp.sg/alternatives/2079857/polyai)

# Alternatives to PolyAI

Canonical: https://www.getapp.sg/alternatives/2079857/polyai

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/10317/2079857/freshdesk/vs/polyai)
2. **Slack** — 4.7/5 (24183 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/91563/2079857/slack/vs/polyai)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/91301/2079857/liveagent/vs/polyai)
4. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/8385/2079857/livechat/vs/polyai)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/9448/2079857/zendesk/vs/polyai)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/105081/2079857/tidio-chat/vs/polyai)
7. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.sg/software/106673/gladly)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/106673/2079857/gladly/vs/polyai)
8. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
   - [View profile](https://www.getapp.sg/software/2055586/inxide)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/2055586/2079857/inxide/vs/polyai)
9. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs PolyAI](https://www.getapp.sg/compare/10036/2079857/zoho-desk/vs/polyai)
10. **Enterprise Bot** — 4.5/5 (10 reviews) — Intelligent Omnichannel Conversations
    - [View profile](https://www.getapp.sg/software/2054268/enterprise-bot)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/2054268/2079857/enterprise-bot/vs/polyai)
11. **Bitrix24** — 4.2/5 (1001 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/90602/2079857/bitrix24/vs/polyai)
12. **Ada** — 4.7/5 (15 reviews) — The AI customer service agent platform for enterprise.
    - [View profile](https://www.getapp.sg/software/111973/ada)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/111973/2079857/ada/vs/polyai)
13. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/2057354/2079857/inconcert-omnichannel-contact-center/vs/polyai)
14. **Mosaicx** — 3.8/5 (5 reviews) — Virtual agent and messaging outreach
    - [View profile](https://www.getapp.sg/software/2061051/mosaicx)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/2061051/2079857/mosaicx/vs/polyai)
15. **Vozy** — 4.0/5 (7 reviews) — Voice AI platform for enterprises
    - [View profile](https://www.getapp.sg/software/111639/vozy)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/111639/2079857/vozy/vs/polyai)
16. **Eloquant** — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
    - [View profile](https://www.getapp.sg/software/2067984/eloquant)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/2067984/2079857/eloquant/vs/polyai)
17. **Intercom** — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/91379/2079857/intercom/vs/polyai)
18. **3CX** — 4.4/5 (467 reviews) — Web \&amp; mobile-based (Android, iOS) communications system.
    - [View profile](https://www.getapp.sg/software/103409/3cx)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/103409/2079857/3cx/vs/polyai)
19. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/91754/2079857/salesforce-1-service-cloud/vs/polyai)
20. **Genesys Cloud CX** — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs PolyAI](https://www.getapp.sg/compare/104597/2079857/genesys-cloud/vs/polyai)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2079857/polyai)
- [View Product Profile](https://www.getapp.sg/software/2079857/polyai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/polyai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2079857/polyai> |
| en-AU | <https://www.getapp.com.au/alternatives/2079857/polyai> |
| en-CA | <https://www.getapp.ca/alternatives/2079857/polyai> |
| en-GB | <https://www.getapp.co.uk/alternatives/2079857/polyai> |
| en-IE | <https://www.getapp.ie/alternatives/2079857/polyai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2079857/polyai> |
| en-SG | <https://www.getapp.sg/alternatives/2079857/polyai> |
| en-ZA | <https://www.getapp.za.com/alternatives/2079857/polyai> |
| fr | <https://www.getapp.fr/alternatives/2079857/polyai> |
| fr-BE | <https://fr.getapp.be/alternatives/2079857/polyai> |
| fr-CA | <https://fr.getapp.ca/alternatives/2079857/polyai> |

-----

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