---
description: If you're in a hunt for the best solution for your business, learn what Helpdesk 365 has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helpdesk 365 Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Helpdesk 365](/software/2080356/helpdesk-365) > [Helpdesk 365 Alternatives](https://www.getapp.sg/alternatives/2080356/helpdesk-365)

# Alternatives to Helpdesk 365

Canonical: https://www.getapp.sg/alternatives/2080356/helpdesk-365

> Explore the top alternatives to Helpdesk 365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (751 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/91351/2080356/freshservice/vs/helpdesk-365)
2. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/10317/2080356/freshdesk/vs/helpdesk-365)
3. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/10036/2080356/zoho-desk/vs/helpdesk-365)
4. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/91301/2080356/liveagent/vs/helpdesk-365)
5. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/9448/2080356/zendesk/vs/helpdesk-365)
6. **SysAid** — 4.5/5 (520 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/90863/2080356/sysaid/vs/helpdesk-365)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/91811/2080356/jira-service-management/vs/helpdesk-365)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/20521/2080356/manageengine-service-desk-plus/vs/helpdesk-365)
9. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
   - [View profile](https://www.getapp.sg/software/102025/otrs)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/102025/2080356/otrs/vs/helpdesk-365)
10. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/8670/2080356/teamsupport/vs/helpdesk-365)
11. **Zoho CRM** — 4.3/5 (6982 reviews) — Customer relationship management solution
    - [View profile](https://www.getapp.sg/software/9908/zoho-crm)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/9908/2080356/zoho-crm/vs/helpdesk-365)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/101433/2080356/issuetrak/vs/helpdesk-365)
13. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.sg/software/2067614/alvao-service-desk)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/2067614/2080356/alvao-service-desk/vs/helpdesk-365)
14. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.sg/software/111785/topdesk)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/111785/2080356/topdesk/vs/helpdesk-365)
15. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
    - [View profile](https://www.getapp.sg/software/101213/service-desk)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/101213/2080356/service-desk/vs/helpdesk-365)
16. **Bitrix24** — 4.2/5 (997 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/90602/2080356/bitrix24/vs/helpdesk-365)
17. **Tikit by Cireson** — 5.0/5 (3 reviews) — Tikit by Cireson - AI-based service desk solution
    - [View profile](https://www.getapp.sg/software/2082014/tikit)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/2080356/2082014/helpdesk-365/vs/tikit)
18. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.sg/software/2058097/servicenow-customer-service-management)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/2058097/2080356/servicenow-customer-service-management/vs/helpdesk-365)
19. **Hiver** — 4.7/5 (148 reviews) — The AI powered customer service platform
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/20502/2080356/hiver/vs/helpdesk-365)
20. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/116599/2080356/giva-customer-service/vs/helpdesk-365)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2080356/helpdesk-365)
- [View Product Profile](https://www.getapp.sg/software/2080356/helpdesk-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpdesk-365/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2080356/helpdesk-365> |
| en-AU | <https://www.getapp.com.au/alternatives/2080356/helpdesk-365> |
| en-CA | <https://www.getapp.ca/alternatives/2080356/helpdesk-365> |
| en-GB | <https://www.getapp.co.uk/alternatives/2080356/helpdesk-365> |
| en-IE | <https://www.getapp.ie/alternatives/2080356/helpdesk-365> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2080356/helpdesk-365> |
| en-SG | <https://www.getapp.sg/alternatives/2080356/helpdesk-365> |
| en-ZA | <https://www.getapp.za.com/alternatives/2080356/helpdesk-365> |

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