---
description: If you're in a hunt for the best solution for your business, learn what Helpdesk 365 has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helpdesk 365 Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Helpdesk 365](/software/2080356/helpdesk-365) > [Helpdesk 365 Alternatives](https://www.getapp.sg/alternatives/2080356/helpdesk-365)

# Alternatives to Helpdesk 365

Canonical: https://www.getapp.sg/alternatives/2080356/helpdesk-365

> Explore the top alternatives to Helpdesk 365. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/91351/2080356/freshservice/vs/helpdesk-365)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/10317/2080356/freshdesk/vs/helpdesk-365)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/10036/2080356/zoho-desk/vs/helpdesk-365)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/91301/2080356/liveagent/vs/helpdesk-365)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/9448/2080356/zendesk/vs/helpdesk-365)
6. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/90863/2080356/sysaid/vs/helpdesk-365)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/91811/2080356/jira-service-management/vs/helpdesk-365)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/20521/2080356/manageengine-service-desk-plus/vs/helpdesk-365)
9. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
   - [View profile](https://www.getapp.sg/software/102025/otrs)
   - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/102025/2080356/otrs/vs/helpdesk-365)
10. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/8670/2080356/teamsupport/vs/helpdesk-365)
11. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/105673/2080356/supportbench/vs/helpdesk-365)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/101433/2080356/issuetrak/vs/helpdesk-365)
13. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.sg/software/2067614/alvao-service-desk)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/2067614/2080356/alvao-service-desk/vs/helpdesk-365)
14. **Zoho CRM** — 4.3/5 (7003 reviews) — Customer relationship management solution
    - [View profile](https://www.getapp.sg/software/9908/zoho-crm)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/9908/2080356/zoho-crm/vs/helpdesk-365)
15. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.sg/software/2058097/servicenow-customer-service-management)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/2058097/2080356/servicenow-customer-service-management/vs/helpdesk-365)
16. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
    - [View profile](https://www.getapp.sg/software/101213/service-desk)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/101213/2080356/service-desk/vs/helpdesk-365)
17. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.sg/software/111785/topdesk)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/111785/2080356/topdesk/vs/helpdesk-365)
18. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/90602/2080356/bitrix24/vs/helpdesk-365)
19. **Kaseya VSA** — 4.1/5 (207 reviews) — IT systems management software for internal IT and MSPs
    - [View profile](https://www.getapp.sg/software/91114/kaseya-vsa)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/91114/2080356/kaseya-vsa/vs/helpdesk-365)
20. **Tikit by Cireson** — 5.0/5 (3 reviews) — Tikit by Cireson - AI-based service desk solution
    - [View profile](https://www.getapp.sg/software/2082014/tikit)
    - [Compare vs Helpdesk 365](https://www.getapp.sg/compare/2080356/2082014/helpdesk-365/vs/tikit)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2080356/helpdesk-365)
- [View Product Profile](https://www.getapp.sg/software/2080356/helpdesk-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpdesk-365/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2080356/helpdesk-365> |
| en-AU | <https://www.getapp.com.au/alternatives/2080356/helpdesk-365> |
| en-CA | <https://www.getapp.ca/alternatives/2080356/helpdesk-365> |
| en-GB | <https://www.getapp.co.uk/alternatives/2080356/helpdesk-365> |
| en-IE | <https://www.getapp.ie/alternatives/2080356/helpdesk-365> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2080356/helpdesk-365> |
| en-SG | <https://www.getapp.sg/alternatives/2080356/helpdesk-365> |
| en-ZA | <https://www.getapp.za.com/alternatives/2080356/helpdesk-365> |

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