---
description: If you're in a hunt for the best solution for your business, learn what SP IT Helpdesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SP IT Helpdesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [SP IT Helpdesk](/software/2081248/sp-intranet-365) > [SP IT Helpdesk Alternatives](https://www.getapp.sg/alternatives/2081248/sp-intranet-365)

# Alternatives to SP IT Helpdesk

Canonical: https://www.getapp.sg/alternatives/2081248/sp-intranet-365

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/90602/2081248/bitrix24/vs/sp-intranet-365)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/91301/2081248/liveagent/vs/sp-intranet-365)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/10317/2081248/freshdesk/vs/sp-intranet-365)
4. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
   - [View profile](https://www.getapp.sg/software/2079989/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2079989/2081248/monday-service/vs/sp-intranet-365)
5. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
   - [View profile](https://www.getapp.sg/software/2062890/tikting)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2062890/2081248/tikting/vs/sp-intranet-365)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/9448/2081248/zendesk/vs/sp-intranet-365)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/10036/2081248/zoho-desk/vs/sp-intranet-365)
8. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/8670/2081248/teamsupport/vs/sp-intranet-365)
9. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
   - [View profile](https://www.getapp.sg/software/20502/hiver)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/20502/2081248/hiver/vs/sp-intranet-365)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/101433/2081248/issuetrak/vs/sp-intranet-365)
11. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/91516/2081248/vivantio/vs/sp-intranet-365)
12. **Trengo** — 4.1/5 (26 reviews) — Automate repetitive work to unleash meaningful conversations
    - [View profile](https://www.getapp.sg/software/133443/trengo)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/133443/2081248/trengo/vs/sp-intranet-365)
13. **ClearFeed** (0 reviews) — Conversational Support Platform for Slack-first Teams.
    - [View profile](https://www.getapp.sg/software/2069262/clearfeed)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2069262/2081248/clearfeed/vs/sp-intranet-365)
14. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2072659/2081248/servicetonic/vs/sp-intranet-365)
15. **Hipporello Service Desk for Trello** — 4.8/5 (20 reviews) — Tool that turns Trello Board into a service desk
    - [View profile](https://www.getapp.sg/software/2062191/hipporello)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2062191/2081248/hipporello/vs/sp-intranet-365)
16. **HelpSpace** — 4.8/5 (30 reviews) — Customer Support Software for SMBs
    - [View profile](https://www.getapp.sg/software/2049069/helpspace)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2049069/2081248/helpspace/vs/sp-intranet-365)
17. **Bonder** — 5.0/5 (4 reviews) — Instant Support
    - [View profile](https://www.getapp.sg/software/2070766/bonder)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2070766/2081248/bonder/vs/sp-intranet-365)
18. **Support.cc** — 5.0/5 (3 reviews) — provide best customer service
    - [View profile](https://www.getapp.sg/software/2058346/supportcc)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2058346/2081248/supportcc/vs/sp-intranet-365)
19. **SoftDesk** (0 reviews) — AI-powered help desk for chat and email support
    - [View profile](https://www.getapp.sg/software/2085513/softdesk)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2081248/2085513/sp-intranet-365/vs/softdesk)
20. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/91811/2081248/jira-service-management/vs/sp-intranet-365)

## Related Categories

- [Incident Management Software](https://www.getapp.sg/directory/1415/incident-management/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Intranet Software](https://www.getapp.sg/directory/1037/intranet/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2081248/sp-intranet-365)
- [View Product Profile](https://www.getapp.sg/software/2081248/sp-intranet-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/sp-intranet-365/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2081248/sp-intranet-365> |
| en-AU | <https://www.getapp.com.au/alternatives/2081248/sp-intranet-365> |
| en-CA | <https://www.getapp.ca/alternatives/2081248/sp-intranet-365> |
| en-GB | <https://www.getapp.co.uk/alternatives/2081248/sp-intranet-365> |
| en-IE | <https://www.getapp.ie/alternatives/2081248/sp-intranet-365> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2081248/sp-intranet-365> |
| en-SG | <https://www.getapp.sg/alternatives/2081248/sp-intranet-365> |
| en-ZA | <https://www.getapp.za.com/alternatives/2081248/sp-intranet-365> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SP IT Helpdesk","description":"Whether you would like a cheaper alternative to SP IT Helpdesk or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365","about":{"@id":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"mainEntity":{"@id":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"SP IT Helpdesk","url":"https://www.getapp.sg/software/2081248/sp-intranet-365","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2081248/sp-intranet-365#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":4.0},"offers":{"price":"3350","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/1415/incident-management/software","@type":"ListItem"},{"name":"SP IT Helpdesk","position":3,"item":"/software/2081248/sp-intranet-365","@type":"ListItem"},{"name":"SP IT Helpdesk Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"SP IT Helpdesk Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.sg/alternatives/2081248/sp-intranet-365#itemlist","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"monday service","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9958255c-f8ee-4021-b2cb-a302474a70e3.jpeg","url":"https://www.getapp.sg/software/2079989/monday-service","@type":"ListItem"},{"name":"TIKTING","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3075d5b-c34f-4e2c-9493-f5b8f34eae74.png","url":"https://www.getapp.sg/software/2062890/tikting","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"TeamSupport","position":8,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.sg/software/8670/teamsupport","@type":"ListItem"},{"name":"Hiver","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.getapp.sg/software/20502/hiver","@type":"ListItem"},{"name":"Issuetrak","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.sg/software/101433/issuetrak","@type":"ListItem"},{"name":"Vivantio","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.getapp.sg/software/91516/vivantio","@type":"ListItem"},{"name":"Trengo","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fb749e8-c53d-4041-b3f4-49fc6eb69012.png","url":"https://www.getapp.sg/software/133443/trengo","@type":"ListItem"},{"name":"ClearFeed","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd87a27c-5002-4dbc-b92f-fca9efac0b2b.jpeg","url":"https://www.getapp.sg/software/2069262/clearfeed","@type":"ListItem"},{"name":"ServiceTonic","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.getapp.sg/software/2072659/servicetonic","@type":"ListItem"},{"name":"Hipporello Service Desk for Trello","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1985824-5fce-4c20-ad5f-80eb0db2241b.png","url":"https://www.getapp.sg/software/2062191/hipporello","@type":"ListItem"},{"name":"HelpSpace","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a666af78-a6d0-4255-9938-dc77ca692a84.png","url":"https://www.getapp.sg/software/2049069/helpspace","@type":"ListItem"},{"name":"Bonder","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a87e4a9-c364-4368-b30c-34d5c309869f.png","url":"https://www.getapp.sg/software/2070766/bonder","@type":"ListItem"},{"name":"Support.cc","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20f97999-8a30-4ee4-9976-1663b3721c84.png","url":"https://www.getapp.sg/software/2058346/supportcc","@type":"ListItem"},{"name":"SoftDesk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90627ba4-d6ec-4ed1-95e6-37e9efb8eef7.png","url":"https://www.getapp.sg/software/2085513/softdesk","@type":"ListItem"},{"name":"JIRA Service Management","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.sg/software/91811/jira-service-management","@type":"ListItem"}],"numberOfItems":20}
</script>