---
description: If you're in a hunt for the best solution for your business, learn what SP IT Helpdesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SP IT Helpdesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [SP IT Helpdesk](/software/2081248/sp-it-helpdesk) > [SP IT Helpdesk Alternatives](https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk)

# Alternatives to SP IT Helpdesk

Canonical: https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk

> Explore the top alternatives to SP IT Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/90602/2081248/bitrix24/vs/sp-it-helpdesk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/10317/2081248/freshdesk/vs/sp-it-helpdesk)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/91301/2081248/liveagent/vs/sp-it-helpdesk)
4. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/8670/2081248/teamsupport/vs/sp-it-helpdesk)
5. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.sg/software/102177/front)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/102177/2081248/front/vs/sp-it-helpdesk)
6. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/91207/2081248/agi-self-service/vs/sp-it-helpdesk)
7. **monday service** — 4.6/5 (108 reviews) — Customer support and service solution
   - [View profile](https://www.getapp.sg/software/2079989/monday-service)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2079989/2081248/monday-service/vs/sp-it-helpdesk)
8. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
   - [View profile](https://www.getapp.sg/software/105673/supportbench)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/105673/2081248/supportbench/vs/sp-it-helpdesk)
9. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
   - [View profile](https://www.getapp.sg/software/2062890/tikting)
   - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2062890/2081248/tikting/vs/sp-it-helpdesk)
10. **SteadyPoint Helpdesk** — 4.5/5 (2 reviews) — Customizable helpdesk for support across industries
    - [View profile](https://www.getapp.sg/software/2080862/steadypoint)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2080862/2081248/steadypoint/vs/sp-it-helpdesk)
11. **ConSol CM/Customer Service** — 5.0/5 (3 reviews) — Customer service and help desk software
    - [View profile](https://www.getapp.sg/software/2044103/consol-cm-customer-service-1)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2044103/2081248/consol-cm-customer-service-1/vs/sp-it-helpdesk)
12. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/9448/2081248/zendesk/vs/sp-it-helpdesk)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/10036/2081248/zoho-desk/vs/sp-it-helpdesk)
14. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/105081/2081248/tidio-chat/vs/sp-it-helpdesk)
15. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/91379/2081248/intercom/vs/sp-it-helpdesk)
16. **Hiver** — 4.7/5 (147 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/20502/2081248/hiver/vs/sp-it-helpdesk)
17. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/8391/2081248/incontact-call-center-software/vs/sp-it-helpdesk)
18. **Sprinklr** — 4.3/5 (91 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.sg/software/100180/sprinklr)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/100180/2081248/sprinklr/vs/sp-it-helpdesk)
19. **Assembled** — 4.7/5 (85 reviews) — Intelligent workforce planning for modern support teams
    - [View profile](https://www.getapp.sg/software/2058183/assembled)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/2058183/2081248/assembled/vs/sp-it-helpdesk)
20. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs SP IT Helpdesk](https://www.getapp.sg/compare/90462/2081248/help-scout/vs/sp-it-helpdesk)

## Related Categories

- [Incident Management Software](https://www.getapp.sg/directory/1415/incident-management/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Intranet Software](https://www.getapp.sg/directory/1037/intranet/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk)
- [View Product Profile](https://www.getapp.sg/software/2081248/sp-it-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/sp-it-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2081248/sp-it-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2081248/sp-it-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2081248/sp-it-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2081248/sp-it-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2081248/sp-it-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2081248/sp-it-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2081248/sp-it-helpdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SP IT Helpdesk","description":"Whether you would like a cheaper alternative to SP IT Helpdesk or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk","about":{"@id":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk#breadcrumblist"},"@id":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk#software"},"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"SP IT Helpdesk","url":"https://www.getapp.sg/software/2081248/sp-it-helpdesk","@id":"https://www.getapp.sg/software/2081248/sp-it-helpdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"offers":{"price":"3350","@type":"Offer"}},{"@id":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/1415/incident-management/software","@type":"ListItem"},{"name":"SP IT Helpdesk","position":3,"item":"/software/2081248/sp-it-helpdesk","@type":"ListItem"},{"name":"SP IT Helpdesk Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"SP IT Helpdesk Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@id":"https://www.getapp.sg/alternatives/2081248/sp-it-helpdesk#itemlist","@type":"ItemList","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"TeamSupport","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.sg/software/8670/teamsupport","@type":"ListItem"},{"name":"Front","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.sg/software/102177/front","@type":"ListItem"},{"name":"Yonyx","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.getapp.sg/software/91207/agi-self-service","@type":"ListItem"},{"name":"monday service","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9958255c-f8ee-4021-b2cb-a302474a70e3.jpeg","url":"https://www.getapp.sg/software/2079989/monday-service","@type":"ListItem"},{"name":"Supportbench","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.sg/software/105673/supportbench","@type":"ListItem"},{"name":"TIKTING","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3075d5b-c34f-4e2c-9493-f5b8f34eae74.png","url":"https://www.getapp.sg/software/2062890/tikting","@type":"ListItem"},{"name":"SteadyPoint Helpdesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39f89590-0437-46d6-be7e-65f58012914e.png","url":"https://www.getapp.sg/software/2080862/steadypoint","@type":"ListItem"},{"name":"ConSol CM/Customer Service","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2f49c31-efac-41ce-941e-e2a214137c57.jpeg","url":"https://www.getapp.sg/software/2044103/consol-cm-customer-service-1","@type":"ListItem"},{"name":"Zendesk Suite","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Tidio","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.sg/software/105081/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.sg/software/91379/intercom","@type":"ListItem"},{"name":"Hiver","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.getapp.sg/software/20502/hiver","@type":"ListItem"},{"name":"NiCE CXone","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.sg/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Sprinklr","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.sg/software/100180/sprinklr","@type":"ListItem"},{"name":"Assembled","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f459fda6-6690-4fb7-ab99-acc3514dfc9a.png","url":"https://www.getapp.sg/software/2058183/assembled","@type":"ListItem"},{"name":"Help Scout","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.sg/software/90462/help-scout","@type":"ListItem"}],"numberOfItems":20}
</script>