---
description: If you're in a hunt for the best solution for your business, learn what Trace has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trace Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [Trace](/software/2081549/trace-4) > [Trace Alternatives](https://www.getapp.sg/alternatives/2081549/trace-4)

# Alternatives to Trace

Canonical: https://www.getapp.sg/alternatives/2081549/trace-4

> Explore the top alternatives to Trace. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Trace](https://www.getapp.sg/compare/10036/2081549/zoho-desk/vs/trace-4)
2. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Trace](https://www.getapp.sg/compare/91351/2081549/freshservice/vs/trace-4)
3. **Document360** — 4.7/5 (291 reviews) — AI-powered knowledge base and documentation software
   - [View profile](https://www.getapp.sg/software/120723/document360)
   - [Compare vs Trace](https://www.getapp.sg/compare/120723/2081549/document360/vs/trace-4)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Trace](https://www.getapp.sg/compare/10317/2081549/freshdesk/vs/trace-4)
5. **Guru** — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
   - [View profile](https://www.getapp.sg/software/123167/guru)
   - [Compare vs Trace](https://www.getapp.sg/compare/123167/2081549/guru/vs/trace-4)
6. **Connecteam** — 4.6/5 (5203 reviews) — Enhance employee management with the only all-in-one app
   - [View profile](https://www.getapp.sg/software/105401/connecteam)
   - [Compare vs Trace](https://www.getapp.sg/compare/105401/2081549/connecteam/vs/trace-4)
7. **Confluence** — 4.5/5 (3680 reviews) — Remote team collaboration and knowledge workspace
   - [View profile](https://www.getapp.sg/software/90949/confluence)
   - [Compare vs Trace](https://www.getapp.sg/compare/90949/2081549/confluence/vs/trace-4)
8. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Trace](https://www.getapp.sg/compare/90378/2081549/salesforce/vs/trace-4)
9. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs Trace](https://www.getapp.sg/compare/90863/2081549/sysaid/vs/trace-4)
10. **Helpjuice** — 4.7/5 (102 reviews) — Cloud-based knowledge management platform
    - [View profile](https://www.getapp.sg/software/105523/helpjuice)
    - [Compare vs Trace](https://www.getapp.sg/compare/105523/2081549/helpjuice/vs/trace-4)
11. **IT Glue** — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
    - [View profile](https://www.getapp.sg/software/113707/itglue)
    - [Compare vs Trace](https://www.getapp.sg/compare/113707/2081549/itglue/vs/trace-4)
12. **Mayday** — 4.7/5 (31 reviews) — The intelligent knowledge base for customer care
    - [View profile](https://www.getapp.sg/software/2068504/mayday)
    - [Compare vs Trace](https://www.getapp.sg/compare/2068504/2081549/mayday/vs/trace-4)
13. **KnowledgeOwl** — 4.8/5 (237 reviews) — Knowledge base and documentation software
    - [View profile](https://www.getapp.sg/software/91819/helpgizmo)
    - [Compare vs Trace](https://www.getapp.sg/compare/91819/2081549/helpgizmo/vs/trace-4)
14. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs Trace](https://www.getapp.sg/compare/116599/2081549/giva-customer-service/vs/trace-4)
15. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Trace](https://www.getapp.sg/compare/9448/2081549/zendesk/vs/trace-4)
16. **monday service** — 4.6/5 (108 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.sg/software/2079989/monday-service)
    - [Compare vs Trace](https://www.getapp.sg/compare/2079989/2081549/monday-service/vs/trace-4)
17. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.sg/software/91301/liveagent)
    - [Compare vs Trace](https://www.getapp.sg/compare/91301/2081549/liveagent/vs/trace-4)
18. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Trace](https://www.getapp.sg/compare/91379/2081549/intercom/vs/trace-4)
19. **Dynamics 365** — 4.4/5 (5822 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs Trace](https://www.getapp.sg/compare/90844/2081549/dynamics-365/vs/trace-4)
20. **monday.com** — 4.6/5 (6035 reviews) — Project management software
    - [View profile](https://www.getapp.sg/software/91734/monday-com)
    - [Compare vs Trace](https://www.getapp.sg/compare/91734/2081549/monday-com/vs/trace-4)

## Related Categories

- [Knowledge Base Software](https://www.getapp.sg/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2081549/trace-4)
- [View Product Profile](https://www.getapp.sg/software/2081549/trace-4)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/trace-4/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2081549/trace-4> |
| en-AU | <https://www.getapp.com.au/alternatives/2081549/trace-4> |
| en-CA | <https://www.getapp.ca/alternatives/2081549/trace-4> |
| en-GB | <https://www.getapp.co.uk/alternatives/2081549/trace-4> |
| en-IE | <https://www.getapp.ie/alternatives/2081549/trace-4> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2081549/trace-4> |
| en-SG | <https://www.getapp.sg/alternatives/2081549/trace-4> |
| en-ZA | <https://www.getapp.za.com/alternatives/2081549/trace-4> |

-----

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