---
description: If you're in a hunt for the best solution for your business, learn what HelpLane has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpLane Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [HelpLane](/software/2083257/helplane) > [HelpLane Alternatives](https://www.getapp.sg/alternatives/2083257/helplane)

# Alternatives to HelpLane

Canonical: https://www.getapp.sg/alternatives/2083257/helplane

> Explore the top alternatives to HelpLane. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/91351/2083257/freshservice/vs/helplane)
2. **Atera** — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/102017/2083257/atera/vs/helplane)
3. **NinjaOne** — 4.7/5 (288 reviews) — Unified endpoint management \& IT automation platform
   - [View profile](https://www.getapp.sg/software/108129/ninjarmm)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/108129/2083257/ninjarmm/vs/helplane)
4. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/91811/2083257/jira-service-management/vs/helplane)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/10036/2083257/zoho-desk/vs/helplane)
6. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/10317/2083257/freshdesk/vs/helplane)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/9448/2083257/zendesk/vs/helplane)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/132287/2083257/milvus/vs/helplane)
9. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs HelpLane](https://www.getapp.sg/compare/91301/2083257/liveagent/vs/helplane)
10. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/113939/2083257/bomgar/vs/helplane)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/132559/2083257/supremo-remote-desktop/vs/helplane)
12. **ServiceNow** — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/9156/2083257/servicenow/vs/helplane)
13. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/8385/2083257/livechat/vs/helplane)
14. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/desk-manager)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/2066040/2083257/desk-manager/vs/helplane)
15. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/90863/2083257/sysaid/vs/helplane)
16. **Harmony** — 4.9/5 (31 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.sg/software/2084708/harmony-1)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/2083257/2084708/helplane/vs/harmony-1)
17. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.sg/software/114883/isl-light)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/114883/2083257/isl-light/vs/helplane)
18. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/116767/2083257/helpdesk/vs/helplane)
19. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/105081/2083257/tidio-chat/vs/helplane)
20. **osTicket** — 4.3/5 (76 reviews) — Open-source customer support ticket system
    - [View profile](https://www.getapp.sg/software/10260/osticket)
    - [Compare vs HelpLane](https://www.getapp.sg/compare/10260/2083257/osticket/vs/helplane)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2083257/helplane)
- [View Product Profile](https://www.getapp.sg/software/2083257/helplane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helplane/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2083257/helplane> |
| en-AU | <https://www.getapp.com.au/alternatives/2083257/helplane> |
| en-CA | <https://www.getapp.ca/alternatives/2083257/helplane> |
| en-GB | <https://www.getapp.co.uk/alternatives/2083257/helplane> |
| en-IE | <https://www.getapp.ie/alternatives/2083257/helplane> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2083257/helplane> |
| en-SG | <https://www.getapp.sg/alternatives/2083257/helplane> |
| en-ZA | <https://www.getapp.za.com/alternatives/2083257/helplane> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HelpLane","description":"Whether you would like a cheaper alternative to HelpLane or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/2083257/helplane","about":{"@id":"https://www.getapp.sg/alternatives/2083257/helplane#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/2083257/helplane#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/alternatives/2083257/helplane#webpage","mainEntity":{"@id":"https://www.getapp.sg/alternatives/2083257/helplane#software"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"HelpLane","url":"https://www.getapp.sg/software/2083257/helplane","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2083257/helplane#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"offers":{"price":"49","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"HelpLane","position":3,"item":"/software/2083257/helplane","@type":"ListItem"},{"name":"HelpLane Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/2083257/helplane","@type":"ListItem"}],"@id":"https://www.getapp.sg/alternatives/2083257/helplane#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"HelpLane Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"ListItem"},{"name":"Atera","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.sg/software/102017/atera","@type":"ListItem"},{"name":"NinjaOne","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.sg/software/108129/ninjarmm","@type":"ListItem"},{"name":"JIRA Service Management","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.sg/software/91811/jira-service-management","@type":"ListItem"},{"name":"Zoho Desk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"Milvus","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.sg/software/132287/milvus","@type":"ListItem"},{"name":"LiveAgent","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.sg/software/113939/bomgar","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.getapp.sg/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"ServiceNow","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.sg/software/9156/servicenow","@type":"ListItem"},{"name":"LiveChat","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.sg/software/8385/livechat","@type":"ListItem"},{"name":"Desk Manager","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.getapp.sg/software/2066040/desk-manager","@type":"ListItem"},{"name":"SysAid","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.sg/software/90863/sysaid","@type":"ListItem"},{"name":"Harmony","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34fe05b1-ba17-4b78-8809-7b69ed20b73c.png","url":"https://www.getapp.sg/software/2084708/harmony-1","@type":"ListItem"},{"name":"ISL Light","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.getapp.sg/software/114883/isl-light","@type":"ListItem"},{"name":"HelpDesk","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.sg/software/116767/helpdesk","@type":"ListItem"},{"name":"Tidio","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.sg/software/105081/tidio-chat","@type":"ListItem"},{"name":"osTicket","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1680b152-98b7-4ff4-870c-0ae1c1f0d508.png","url":"https://www.getapp.sg/software/10260/osticket","@type":"ListItem"}],"@id":"https://www.getapp.sg/alternatives/2083257/helplane#itemlist","numberOfItems":20}
</script>