---
description: If you're in a hunt for the best solution for your business, learn what SoftDesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SoftDesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [SoftDesk](/software/2085513/softdesk) > [SoftDesk Alternatives](https://www.getapp.sg/alternatives/2085513/softdesk)

# Alternatives to SoftDesk

Canonical: https://www.getapp.sg/alternatives/2085513/softdesk

> Explore the top alternatives to SoftDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3466 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/10317/2085513/freshdesk/vs/softdesk)
2. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/10036/2085513/zoho-desk/vs/softdesk)
3. **Zendesk Suite** — 4.4/5 (4088 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/9448/2085513/zendesk/vs/softdesk)
4. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/132287/2085513/milvus/vs/softdesk)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/91301/2085513/liveagent/vs/softdesk)
6. **Freshservice** — 4.6/5 (779 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/91351/2085513/freshservice/vs/softdesk)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
   - [View profile](https://www.getapp.sg/software/113939/bomgar)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/113939/2085513/bomgar/vs/softdesk)
8. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/8385/2085513/livechat/vs/softdesk)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
   - [Compare vs SoftDesk](https://www.getapp.sg/compare/132559/2085513/supremo-remote-desktop/vs/softdesk)
10. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/91811/2085513/jira-service-management/vs/softdesk)
11. **ServiceNow** — 4.5/5 (353 reviews) — ITSM for automation \&amp; management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/9156/2085513/servicenow/vs/softdesk)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/105081/2085513/tidio-chat/vs/softdesk)
13. **HelpDesk** — 4.6/5 (182 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/116767/2085513/helpdesk/vs/softdesk)
14. **Intercom** — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/91379/2085513/intercom/vs/softdesk)
15. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/120371/2085513/boss-solutions-suite/vs/softdesk)
16. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.sg/software/2084708/harmony-1)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/2084708/2085513/harmony-1/vs/softdesk)
17. **SysAid** — 4.5/5 (522 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/90863/2085513/sysaid/vs/softdesk)
18. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \&amp; unattended remote access
    - [View profile](https://www.getapp.sg/software/114883/isl-light)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/114883/2085513/isl-light/vs/softdesk)
19. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.sg/software/2061511/tiledesk)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/2061511/2085513/tiledesk/vs/softdesk)
20. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs SoftDesk](https://www.getapp.sg/compare/90462/2085513/help-scout/vs/softdesk)

## Related Categories

- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2085513/softdesk)
- [View Product Profile](https://www.getapp.sg/software/2085513/softdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/softdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2085513/softdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2085513/softdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2085513/softdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2085513/softdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2085513/softdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2085513/softdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2085513/softdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2085513/softdesk> |

-----

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