---
description: If you're in a hunt for the best solution for your business, learn what Helpdesk MX has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helpdesk MX Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Helpdesk MX](/software/2085729/helpdesk-mx) > [Helpdesk MX Alternatives](https://www.getapp.sg/alternatives/2085729/helpdesk-mx)

# Alternatives to Helpdesk MX

Canonical: https://www.getapp.sg/alternatives/2085729/helpdesk-mx

> Explore the top alternatives to Helpdesk MX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1776 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/91301/2085729/liveagent/vs/helpdesk-mx)
2. **Freshdesk** — 4.5/5 (3414 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/10317/2085729/freshdesk/vs/helpdesk-mx)
3. **HubSpot CRM** — 4.5/5 (4458 reviews) — CRM and lead management solution
   - [View profile](https://www.getapp.sg/software/102533/hubspot-crm)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/102533/2085729/hubspot-crm/vs/helpdesk-mx)
4. **WhatsApp** — 4.7/5 (16345 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.sg/software/2035411/whatsapp)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2035411/2085729/whatsapp/vs/helpdesk-mx)
5. **Slack** — 4.7/5 (24085 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/91563/2085729/slack/vs/helpdesk-mx)
6. **LiveChat** — 4.6/5 (1721 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/8385/2085729/livechat/vs/helpdesk-mx)
7. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/105081/2085729/tidio-chat/vs/helpdesk-mx)
8. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.sg/software/2051851/text-request)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2051851/2085729/text-request/vs/helpdesk-mx)
9. **Chatway** — 4.9/5 (77 reviews) — Live Chat and AI Chatbot for Smarter Customer Support
   - [View profile](https://www.getapp.sg/software/2080702/chatway)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2080702/2085729/chatway/vs/helpdesk-mx)
10. **Zendesk Suite** — 4.4/5 (4078 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/9448/2085729/zendesk/vs/helpdesk-mx)
11. **get.chat** — 4.7/5 (93 reviews) — Shared Team Inbox Solution for WhatsApp Business API
    - [View profile](https://www.getapp.sg/software/2057815/get-chat)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2057815/2085729/get-chat/vs/helpdesk-mx)
12. **tawk.to** — 4.6/5 (343 reviews) — Live chat support \& messaging solution
    - [View profile](https://www.getapp.sg/software/119563/tawk-to)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/119563/2085729/tawk-to/vs/helpdesk-mx)
13. **Intercom** — 4.5/5 (1132 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/91379/2085729/intercom/vs/helpdesk-mx)
14. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/10036/2085729/zoho-desk/vs/helpdesk-mx)
15. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.sg/software/111347/crisp)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/111347/2085729/crisp/vs/helpdesk-mx)
16. **Bitrix24** — 4.2/5 (989 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/90602/2085729/bitrix24/vs/helpdesk-mx)
17. **2Chat** — 5.0/5 (23 reviews) — Global Telephony, Advanced WhatsApp, and AI Agents together
    - [View profile](https://www.getapp.sg/software/2074995/2chat)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2074995/2085729/2chat/vs/helpdesk-mx)
18. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/106673/2085729/gladly/vs/helpdesk-mx)
19. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.sg/software/2061511/tiledesk)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2061511/2085729/tiledesk/vs/helpdesk-mx)
20. **respond.io** — 4.6/5 (52 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.sg/software/2068199/respond-io)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2068199/2085729/respond-io/vs/helpdesk-mx)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2085729/helpdesk-mx)
- [View Product Profile](https://www.getapp.sg/software/2085729/helpdesk-mx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpdesk-mx/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2085729/helpdesk-mx> |
| en-AU | <https://www.getapp.com.au/alternatives/2085729/helpdesk-mx> |
| en-CA | <https://www.getapp.ca/alternatives/2085729/helpdesk-mx> |
| en-GB | <https://www.getapp.co.uk/alternatives/2085729/helpdesk-mx> |
| en-IE | <https://www.getapp.ie/alternatives/2085729/helpdesk-mx> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2085729/helpdesk-mx> |
| en-SG | <https://www.getapp.sg/alternatives/2085729/helpdesk-mx> |
| en-ZA | <https://www.getapp.za.com/alternatives/2085729/helpdesk-mx> |

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