---
description: If you're in a hunt for the best solution for your business, learn what Helpdesk MX has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helpdesk MX Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Helpdesk MX](/software/2085729/helpdesk-mx) > [Helpdesk MX Alternatives](https://www.getapp.sg/alternatives/2085729/helpdesk-mx)

# Alternatives to Helpdesk MX

Canonical: https://www.getapp.sg/alternatives/2085729/helpdesk-mx

> Explore the top alternatives to Helpdesk MX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **WhatsApp** — 4.7/5 (16488 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.sg/software/2035411/whatsapp)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2035411/2085729/whatsapp/vs/helpdesk-mx)
2. **Slack** — 4.7/5 (24237 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/91563/2085729/slack/vs/helpdesk-mx)
3. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/8385/2085729/livechat/vs/helpdesk-mx)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/105081/2085729/tidio-chat/vs/helpdesk-mx)
5. **Chatway** — 4.9/5 (81 reviews) — Live Chat and AI Chatbot for Smarter Customer Support
   - [View profile](https://www.getapp.sg/software/2080702/chatway)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2080702/2085729/chatway/vs/helpdesk-mx)
6. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.sg/software/2051851/text-request)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2051851/2085729/text-request/vs/helpdesk-mx)
7. **Zendesk Suite** — 4.4/5 (4116 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/9448/2085729/zendesk/vs/helpdesk-mx)
8. **tawk.to** — 4.6/5 (345 reviews) — Live chat support \& messaging solution
   - [View profile](https://www.getapp.sg/software/119563/tawk-to)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/119563/2085729/tawk-to/vs/helpdesk-mx)
9. **Freshchat** — 4.2/5 (178 reviews) — Live Chat software for modern messaging
   - [View profile](https://www.getapp.sg/software/106095/freshchat)
   - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/106095/2085729/freshchat/vs/helpdesk-mx)
10. **Crisp** — 4.6/5 (148 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.sg/software/111347/crisp)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/111347/2085729/crisp/vs/helpdesk-mx)
11. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/10036/2085729/zoho-desk/vs/helpdesk-mx)
12. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.sg/software/2082384/Text)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2082384/2085729/Text/vs/helpdesk-mx)
13. **Bitrix24** — 4.2/5 (1009 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/90602/2085729/bitrix24/vs/helpdesk-mx)
14. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/106673/2085729/gladly/vs/helpdesk-mx)
15. **Callbell** — 4.6/5 (18 reviews) — Live chat tool for streamlining team communication
    - [View profile](https://www.getapp.sg/software/131659/callbell)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/131659/2085729/callbell/vs/helpdesk-mx)
16. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.sg/software/2061511/tiledesk)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2061511/2085729/tiledesk/vs/helpdesk-mx)
17. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Keep customers longer.
    - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/119575/2085729/hubspot-service-hub/vs/helpdesk-mx)
18. **respond.io** — 4.6/5 (60 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.sg/software/2068199/rocketbots)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2068199/2085729/rocketbots/vs/helpdesk-mx)
19. **2Chat** — 5.0/5 (23 reviews) — Global Telephony, Advanced WhatsApp, and AI Agents together
    - [View profile](https://www.getapp.sg/software/2074995/2chat)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2074995/2085729/2chat/vs/helpdesk-mx)
20. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs Helpdesk MX](https://www.getapp.sg/compare/2079329/2085729/sobot/vs/helpdesk-mx)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2085729/helpdesk-mx)
- [View Product Profile](https://www.getapp.sg/software/2085729/helpdesk-mx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpdesk-mx/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2085729/helpdesk-mx> |
| en-AU | <https://www.getapp.com.au/alternatives/2085729/helpdesk-mx> |
| en-CA | <https://www.getapp.ca/alternatives/2085729/helpdesk-mx> |
| en-GB | <https://www.getapp.co.uk/alternatives/2085729/helpdesk-mx> |
| en-IE | <https://www.getapp.ie/alternatives/2085729/helpdesk-mx> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2085729/helpdesk-mx> |
| en-SG | <https://www.getapp.sg/alternatives/2085729/helpdesk-mx> |
| en-ZA | <https://www.getapp.za.com/alternatives/2085729/helpdesk-mx> |

-----

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