---
description: If you're in a hunt for the best solution for your business, learn what NiCE CXone has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NiCE CXone Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [NiCE CXone](/software/8391/incontact-call-center-software) > [NiCE CXone Alternatives](https://www.getapp.sg/alternatives/8391/incontact-call-center-software)

# Alternatives to NiCE CXone

Canonical: https://www.getapp.sg/alternatives/8391/incontact-call-center-software

> Explore the top alternatives to NiCE CXone. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/10036/incontact-call-center-software/vs/zoho-desk)
2. **Ringover** — 4.7/5 (871 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.sg/software/117547/ringover)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/117547/incontact-call-center-software/vs/ringover)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/91301/incontact-call-center-software/vs/liveagent)
4. **Amazon Connect** — 4.5/5 (93 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2057092/amazon-connect)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/2057092/incontact-call-center-software/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
   - [View profile](https://www.getapp.sg/software/456711/hoducc)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/456711/incontact-call-center-software/vs/hoducc)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/104597/incontact-call-center-software/vs/genesys-cloud)
7. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.sg/software/107461/callhippo)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/107461/incontact-call-center-software/vs/callhippo)
8. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.sg/software/91276/five9)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/91276/incontact-call-center-software/vs/five9)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/9448/incontact-call-center-software/vs/zendesk)
10. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.sg/software/112271/xcally)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/112271/incontact-call-center-software/vs/xcally)
11. **Convoso** — 4.5/5 (387 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.sg/software/8280/cloud-predictive-dialer)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8280/8391/cloud-predictive-dialer/vs/incontact-call-center-software)
12. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/90602/incontact-call-center-software/vs/bitrix24)
13. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
    - [View profile](https://www.getapp.sg/software/105903/ucontact)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/105903/incontact-call-center-software/vs/ucontact)
14. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.sg/software/107107/contactnow)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/107107/incontact-call-center-software/vs/contactnow)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/91754/incontact-call-center-software/vs/salesforce-1-service-cloud)
16. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/100659/incontact-call-center-software/vs/talkdesk)
17. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/106673/incontact-call-center-software/vs/gladly)
18. **RingCX** — 4.2/5 (255 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.sg/software/105435/ringcentral-contact-centre)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/105435/incontact-call-center-software/vs/ringcentral-contact-centre)
19. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.sg/software/110527/ujet)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/110527/incontact-call-center-software/vs/ujet)
20. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
    - [View profile](https://www.getapp.sg/software/2048767/liberty-converse)
    - [Compare vs NiCE CXone](https://www.getapp.sg/compare/8391/2048767/incontact-call-center-software/vs/liberty-converse)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Workforce Management Software](https://www.getapp.sg/directory/267/workforce-management/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/8391/incontact-call-center-software)
- [View Product Profile](https://www.getapp.sg/software/8391/incontact-call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/8391/incontact-call-center-software> |
| de-AT | <https://www.getapp.at/alternatives/8391/incontact-call-center-software> |
| en | <https://www.getapp.com/customer-service-support-software/a/incontact-call-center-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/8391/incontact-call-center-software> |
| en-AU | <https://www.getapp.com.au/alternatives/8391/incontact-call-center-software> |
| en-CA | <https://www.getapp.ca/alternatives/8391/incontact-call-center-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/8391/incontact-call-center-software> |
| en-IE | <https://www.getapp.ie/alternatives/8391/incontact-call-center-software> |
| en-NZ | <https://www.getapp.co.nz/alternatives/8391/incontact-call-center-software> |
| en-SG | <https://www.getapp.sg/alternatives/8391/incontact-call-center-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/8391/incontact-call-center-software> |
| es | <https://www.getapp.es/alternatives/8391/incontact-call-center-software> |
| es-CL | <https://www.getapp.cl/alternatives/8391/incontact-call-center-software> |
| es-CO | <https://www.getapp.com.co/alternatives/8391/incontact-call-center-software> |
| es-MX | <https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software> |
| fr | <https://www.getapp.fr/alternatives/8391/incontact-call-center-software> |
| fr-BE | <https://fr.getapp.be/alternatives/8391/incontact-call-center-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/8391/incontact-call-center-software> |
| nl | <https://www.getapp.nl/alternatives/8391/incontact-call-center-software> |
| nl-BE | <https://www.getapp.be/alternatives/8391/incontact-call-center-software> |

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