---
description: If you're in a hunt for the best solution for your business, learn what CXone Mpower has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CXone Mpower Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [CXone Mpower](/software/8391/incontact-call-center-software) > [CXone Mpower Alternatives](https://www.getapp.sg/alternatives/8391/incontact-call-center-software)

# Alternatives to CXone Mpower

Canonical: https://www.getapp.sg/alternatives/8391/incontact-call-center-software

> Explore the top alternatives to CXone Mpower. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/10036/incontact-call-center-software/vs/zoho-desk)
2. **Ringover** — 4.7/5 (858 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.sg/software/117547/ringover)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/117547/incontact-call-center-software/vs/ringover)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/91301/incontact-call-center-software/vs/liveagent)
4. **Amazon Connect** — 4.5/5 (92 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2057092/amazon-connect)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/2057092/incontact-call-center-software/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
   - [View profile](https://www.getapp.sg/software/456711/hoducc)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/456711/incontact-call-center-software/vs/hoducc)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/104597/incontact-call-center-software/vs/genesys-cloud)
7. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based phone system for sales, support \&amp; growing teams
   - [View profile](https://www.getapp.sg/software/107461/callhippo)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/107461/incontact-call-center-software/vs/callhippo)
8. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.sg/software/91276/five9)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/91276/incontact-call-center-software/vs/five9)
9. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/9448/incontact-call-center-software/vs/zendesk)
10. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.sg/software/112271/xcally)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/112271/incontact-call-center-software/vs/xcally)
11. **Convoso** — 4.5/5 (386 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.sg/software/8280/cloud-predictive-dialer)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8280/8391/cloud-predictive-dialer/vs/incontact-call-center-software)
12. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
    - [View profile](https://www.getapp.sg/software/105903/ucontact)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/105903/incontact-call-center-software/vs/ucontact)
13. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.sg/software/2049433/nextiva-call-center)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/2049433/incontact-call-center-software/vs/nextiva-call-center)
14. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.sg/software/107107/contactnow)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/107107/incontact-call-center-software/vs/contactnow)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/91754/incontact-call-center-software/vs/salesforce-1-service-cloud)
16. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/106673/incontact-call-center-software/vs/gladly)
17. **MaxContact** — 4.7/5 (33 reviews) — AI-powered customer engagement platform
    - [View profile](https://www.getapp.sg/software/2039855/maxcontact)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/2039855/incontact-call-center-software/vs/maxcontact)
18. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \&amp; customer experience platform
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/100659/incontact-call-center-software/vs/talkdesk)
19. **RingCX** — 4.2/5 (253 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.sg/software/105435/ringcentral-contact-centre)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/105435/incontact-call-center-software/vs/ringcentral-contact-centre)
20. **UJET** — 4.6/5 (140 reviews) — Customer interaction \&amp; support platform with CRM integration
    - [View profile](https://www.getapp.sg/software/110527/ujet)
    - [Compare vs CXone Mpower](https://www.getapp.sg/compare/8391/110527/incontact-call-center-software/vs/ujet)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Workforce Management Software](https://www.getapp.sg/directory/267/workforce-management/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/8391/incontact-call-center-software)
- [View Product Profile](https://www.getapp.sg/software/8391/incontact-call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/8391/incontact-call-center-software> |
| de-AT | <https://www.getapp.at/alternatives/8391/incontact-call-center-software> |
| en | <https://www.getapp.com/customer-service-support-software/a/incontact-call-center-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/8391/incontact-call-center-software> |
| en-AU | <https://www.getapp.com.au/alternatives/8391/incontact-call-center-software> |
| en-CA | <https://www.getapp.ca/alternatives/8391/incontact-call-center-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/8391/incontact-call-center-software> |
| en-IE | <https://www.getapp.ie/alternatives/8391/incontact-call-center-software> |
| en-NZ | <https://www.getapp.co.nz/alternatives/8391/incontact-call-center-software> |
| en-SG | <https://www.getapp.sg/alternatives/8391/incontact-call-center-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/8391/incontact-call-center-software> |
| es | <https://www.getapp.es/alternatives/8391/incontact-call-center-software> |
| es-CL | <https://www.getapp.cl/alternatives/8391/incontact-call-center-software> |
| es-CO | <https://www.getapp.com.co/alternatives/8391/incontact-call-center-software> |
| es-MX | <https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software> |
| fr | <https://www.getapp.fr/alternatives/8391/incontact-call-center-software> |
| fr-BE | <https://fr.getapp.be/alternatives/8391/incontact-call-center-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/8391/incontact-call-center-software> |
| nl | <https://www.getapp.nl/alternatives/8391/incontact-call-center-software> |
| nl-BE | <https://www.getapp.be/alternatives/8391/incontact-call-center-software> |

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