---
description: If you're in a hunt for the best solution for your business, learn what Enghouse eKMS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Enghouse eKMS Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Enghouse eKMS](/software/90465/smartsupport) > [Enghouse eKMS Alternatives](https://www.getapp.sg/alternatives/90465/smartsupport)

# Alternatives to Enghouse eKMS

Canonical: https://www.getapp.sg/alternatives/90465/smartsupport

> Explore the top alternatives to Enghouse eKMS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/10036/90465/zoho-desk/vs/smartsupport)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/10317/90465/freshdesk/vs/smartsupport)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/91301/smartsupport/vs/liveagent)
4. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
   - [View profile](https://www.getapp.sg/software/105673/supportbench)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/105673/smartsupport/vs/supportbench)
5. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
   - [View profile](https://www.getapp.sg/software/90516/happyfox)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/90516/smartsupport/vs/happyfox)
6. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/90602/smartsupport/vs/bitrix24)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/9448/90465/zendesk/vs/smartsupport)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/91754/smartsupport/vs/salesforce-1-service-cloud)
9. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/8670/90465/teamsupport/vs/smartsupport)
10. **Help Scout** — 4.6/5 (225 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90462/90465/help-scout/vs/smartsupport)
11. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/91516/smartsupport/vs/vivantio)
12. **Deskpro** — 4.6/5 (38 reviews) — Customer service software you can depend on
    - [View profile](https://www.getapp.sg/software/100699/deskpro)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/100699/smartsupport/vs/deskpro)
13. **C2** — 4.3/5 (14 reviews) — The ultimate ITSM platform
    - [View profile](https://www.getapp.sg/software/100352/c2-atom)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/100352/smartsupport/vs/c2-atom)
14. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/8385/90465/livechat/vs/smartsupport)
15. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/91811/smartsupport/vs/jira-service-management)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
    - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/1336/90465/solarwinds-service-desk/vs/smartsupport)
17. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/101433/smartsupport/vs/issuetrak)
18. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.sg/software/91569/groove)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/91569/smartsupport/vs/groove)
19. **HelpCrunch** — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \&amp; sales
    - [View profile](https://www.getapp.sg/software/110489/helpcrunch)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/110489/smartsupport/vs/helpcrunch)
20. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Enghouse eKMS](https://www.getapp.sg/compare/90465/91207/smartsupport/vs/agi-self-service)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/90465/smartsupport)
- [View Product Profile](https://www.getapp.sg/software/90465/smartsupport)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/90465/smartsupport> |
| de-AT | <https://www.getapp.at/alternatives/90465/smartsupport> |
| en | <https://www.getapp.com/collaboration-software/a/smartsupport/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/90465/smartsupport> |
| en-AU | <https://www.getapp.com.au/alternatives/90465/smartsupport> |
| en-CA | <https://www.getapp.ca/alternatives/90465/smartsupport> |
| en-GB | <https://www.getapp.co.uk/alternatives/90465/smartsupport> |
| en-IE | <https://www.getapp.ie/alternatives/90465/smartsupport> |
| en-NZ | <https://www.getapp.co.nz/alternatives/90465/smartsupport> |
| en-SG | <https://www.getapp.sg/alternatives/90465/smartsupport> |
| en-ZA | <https://www.getapp.za.com/alternatives/90465/smartsupport> |
| es | <https://www.getapp.es/alternatives/90465/smartsupport> |
| es-CL | <https://www.getapp.cl/alternatives/90465/smartsupport> |
| es-CO | <https://www.getapp.com.co/alternatives/90465/smartsupport> |
| es-MX | <https://www.getapp.com.mx/alternatives/90465/smartsupport> |
| fr | <https://www.getapp.fr/alternatives/90465/smartsupport> |
| fr-BE | <https://fr.getapp.be/alternatives/90465/smartsupport> |
| fr-CA | <https://fr.getapp.ca/alternatives/90465/smartsupport> |

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