Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| 24/7 (Live rep) |
24/7 (Live rep)
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Open Source |
Open Source
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Cataloging/Categorization |
Cataloging/Categorization
|
| Chat/Messaging |
Chat/Messaging
|
| Collaboration Tools |
Collaboration Tools
|
| Commenting / Notes |
Commenting / Notes
|
| Communication Management |
Communication Management
|
| Contact Management |
Contact Management
|
| Customizable Forms |
Customizable Forms
|
| Decision Support Systems |
Decision Support Systems
|
| Discussions / Forums |
Discussions / Forums
|
| Full Text Search |
Full Text Search
|
| Interaction Tracking |
Interaction Tracking
|
| Knowledge Base Management |
Knowledge Base Management
|
| Self Service Portal |
Self Service Portal
|
