LiveAgent Alternatives
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
How are these alternatives similar to LiveAgent?
The alternatives suggested are similar to LiveAgent in terms of common software categories, shared features and the number of verified user reviews. Explore the following LiveAgent alternatives to see if there are any LiveAgent competitors that you should also consider in your software research.
What are the top 5 alternatives to LiveAgent?
Top 20 alternatives
Overview
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom...
Read more about Deskpro
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer care at scale on all the world’s most popular messaging channels.
Read more about Conversational Cloud
Business size
S
M
L
Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingEX
Business size
S
M
L
Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
4.1
0.6
Overview
Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.
Read more about Help Scout
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.0
0.7
Overview
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
Read more about Crisp
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers.
Read more about Gist
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.7
Overview
Teachable is an online teaching course creation tool, spanning design, publishing, hosting, eCommerce and analytics for free to enterprise-level customers
Read more about Teachable
Business size
S
M
L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
3.8
0.9
Overview
Zenhub is a flexible and competitively priced productivity and project management platform for agile software teams. Disruptive software teams at high-growth organizations and open source projects use Zenhub to build better code faster.
Read more about ZenHub
Business size
S
M
L
Pricing
Starting from:
US$8.33
- Free Version
- Free Trial
Value for Money
4.1
0.6
Overview
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.
Read more about Jira
Business size
S
M
L
Pricing
Starting from:
US$7.16
- Free Version
- Free Trial
Value for Money
4.3
0.4
Overview
InteliWISE Live Chat is an AI-powered live chat solution designed for enterprise use. It offers omnichannel support and can be deployed on-premise, providing businesses with full control over their customer engagement platform.
Read more about InteliWISE Live Chat
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Overview
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.
Read more about Microsoft Teams
Business size
S
M
L
Pricing
Starting from:
US$4.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!
Read more about Spiceworks Cloud Help Desk
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.6
0.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
Pricing
Starting from:
US$17.65
- Free Version
- Free Trial
Value for Money
4.3
0.4
Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
Read more about Gorgias
Business size
S
M
L
Pricing
Starting from:
US$60.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
LiveChat is an all-in-one customer service platform that helps businesses provide seamless customer service and boost their sales. It’s known for its simple, intuitive design, and ease of use. It integrates with 200+ services and is used by over 37,000 customers in 150 countries.
Read more about LiveChat
Business size
S
M
L
Pricing
Starting from:
US$24.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.
Read more about Kayako
Business size
S
M
L
Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
3.8
0.9
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.7
Overview
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7Related categories
- Customer Service Software
- Call Centre Software
- Help Desk Software
- Live Chat Software
- Contact Centre Software
- Service Desk Software
- Knowledge Management Software
- IVR Software
- Remote Work Software
- Customer Engagement Software
- Complaint Management Software
- Customer Satisfaction Software
- Customer Communications Management Software
- Call Recording Software
- Softphone Software
- Issue Tracking Software
