---
description: If you're in a hunt for the best solution for your business, learn what Freshservice has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshservice](/software/91351/freshservice) > [Freshservice Alternatives](https://www.getapp.sg/alternatives/91351/freshservice)

# Alternatives to Freshservice

Canonical: https://www.getapp.sg/alternatives/91351/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/102017/freshservice/vs/atera)
2. **Freshdesk** — 4.5/5 (3411 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/10317/91351/freshdesk/vs/freshservice)
3. **JIRA Service Management** — 4.5/5 (764 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/91811/freshservice/vs/jira-service-management)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/10036/91351/zoho-desk/vs/freshservice)
5. **NinjaOne** — 4.7/5 (283 reviews) — Unified endpoint management \& IT automation platform
   - [View profile](https://www.getapp.sg/software/108129/ninjarmm)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/108129/freshservice/vs/ninjarmm)
6. **LiveAgent** — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/91301/91351/liveagent/vs/freshservice)
7. **Zendesk Suite** — 4.4/5 (4076 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/9448/91351/zendesk/vs/freshservice)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/132287/freshservice/vs/milvus)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
   - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/132559/freshservice/vs/supremo-remote-desktop)
10. **SysAid** — 4.5/5 (512 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/90863/91351/sysaid/vs/freshservice)
11. **LiveChat** — 4.6/5 (1717 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/8385/91351/livechat/vs/freshservice)
12. **ServiceNow** — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/9156/91351/servicenow/vs/freshservice)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
14. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/2059330/freshservice/vs/teamdynamix-itsm-ppm)
15. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/105081/freshservice/vs/tidio-chat)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/1336/91351/solarwinds-service-desk/vs/freshservice)
17. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/120371/freshservice/vs/boss-solutions-suite)
18. **Intercom** — 4.5/5 (1132 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/91379/freshservice/vs/intercom)
19. **Salesforce Service Cloud** — 4.5/5 (823 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/91754/freshservice/vs/salesforce-1-service-cloud)
20. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Freshservice](https://www.getapp.sg/compare/91351/116767/freshservice/vs/helpdesk)

## Related Categories

- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software)
- [IT Software](https://www.getapp.sg/directory/771/it-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/91351/freshservice)
- [View Product Profile](https://www.getapp.sg/software/91351/freshservice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91351/freshservice> |
| de-AT | <https://www.getapp.at/alternatives/91351/freshservice> |
| en | <https://www.getapp.com/it-management-software/a/freshservice/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91351/freshservice> |
| en-AU | <https://www.getapp.com.au/alternatives/91351/freshservice> |
| en-CA | <https://www.getapp.ca/alternatives/91351/freshservice> |
| en-GB | <https://www.getapp.co.uk/alternatives/91351/freshservice> |
| en-IE | <https://www.getapp.ie/alternatives/91351/freshservice> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91351/freshservice> |
| en-SG | <https://www.getapp.sg/alternatives/91351/freshservice> |
| en-ZA | <https://www.getapp.za.com/alternatives/91351/freshservice> |
| es | <https://www.getapp.es/alternatives/91351/freshservice> |
| es-CL | <https://www.getapp.cl/alternatives/91351/freshservice> |
| es-CO | <https://www.getapp.com.co/alternatives/91351/freshservice> |
| es-MX | <https://www.getapp.com.mx/alternatives/91351/freshservice> |
| fr | <https://www.getapp.fr/alternatives/91351/freshservice> |
| fr-BE | <https://fr.getapp.be/alternatives/91351/freshservice> |
| fr-CA | <https://fr.getapp.ca/alternatives/91351/freshservice> |
| nl | <https://www.getapp.nl/alternatives/91351/freshservice> |
| nl-BE | <https://www.getapp.be/alternatives/91351/freshservice> |
| pt | <https://www.getapp.com.br/alternatives/91351/freshservice> |
| pt-PT | <https://www.getapp.pt/alternatives/91351/freshservice> |

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