---
description: If you're in a hunt for the best solution for your business, learn what Groove has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Groove Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Groove](/software/91569/groove) > [Groove Alternatives](https://www.getapp.sg/alternatives/91569/groove)

# Alternatives to Groove

Canonical: https://www.getapp.sg/alternatives/91569/groove

> Explore the top alternatives to Groove. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (798 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Groove](https://www.getapp.sg/compare/91351/91569/freshservice/vs/groove)
2. **Freshdesk** — 4.5/5 (3474 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Groove](https://www.getapp.sg/compare/10317/91569/freshdesk/vs/groove)
3. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Groove](https://www.getapp.sg/compare/91301/91569/liveagent/vs/groove)
4. **Zendesk Suite** — 4.4/5 (4091 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Groove](https://www.getapp.sg/compare/9448/91569/zendesk/vs/groove)
5. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Groove](https://www.getapp.sg/compare/10036/91569/zoho-desk/vs/groove)
6. **SysAid** — 4.5/5 (522 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs Groove](https://www.getapp.sg/compare/90863/91569/sysaid/vs/groove)
7. **JIRA Service Management** — 4.5/5 (777 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Groove](https://www.getapp.sg/compare/91569/91811/groove/vs/jira-service-management)
8. **Zoho CRM** — 4.3/5 (6996 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.sg/software/9908/zoho-crm)
   - [Compare vs Groove](https://www.getapp.sg/compare/9908/91569/zoho-crm/vs/groove)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
   - [Compare vs Groove](https://www.getapp.sg/compare/20521/91569/manageengine-service-desk-plus/vs/groove)
10. **Supportbench** — 4.8/5 (130 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Groove](https://www.getapp.sg/compare/91569/105673/groove/vs/supportbench)
11. **TeamSupport** — 4.5/5 (849 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Groove](https://www.getapp.sg/compare/8670/91569/teamsupport/vs/groove)
12. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.sg/software/2058097/servicenow-customer-service-management)
    - [Compare vs Groove](https://www.getapp.sg/compare/91569/2058097/groove/vs/servicenow-customer-service-management)
13. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Groove](https://www.getapp.sg/compare/91569/102025/groove/vs/otrs)
14. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs Groove](https://www.getapp.sg/compare/91569/91754/groove/vs/salesforce-1-service-cloud)
15. **Dynamics 365** — 4.4/5 (5853 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs Groove](https://www.getapp.sg/compare/90844/91569/dynamics-365/vs/groove)
16. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs Groove](https://www.getapp.sg/compare/91569/102073/groove/vs/agile-crm)
17. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs Groove](https://www.getapp.sg/compare/91569/101433/groove/vs/issuetrak)
18. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Groove](https://www.getapp.sg/compare/90602/91569/bitrix24/vs/groove)
19. **Front** — 4.5/5 (289 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Groove](https://www.getapp.sg/compare/91569/102177/groove/vs/front)
20. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Groove](https://www.getapp.sg/compare/90462/91569/help-scout/vs/groove)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Customer Success Software](https://www.getapp.sg/directory/959/customer-success/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/91569/groove)
- [View Product Profile](https://www.getapp.sg/software/91569/groove)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91569/groove> |
| de-AT | <https://www.getapp.at/alternatives/91569/groove> |
| en | <https://www.getapp.com/customer-management-software/a/groove/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91569/groove> |
| en-AU | <https://www.getapp.com.au/alternatives/91569/groove> |
| en-CA | <https://www.getapp.ca/alternatives/91569/groove> |
| en-GB | <https://www.getapp.co.uk/alternatives/91569/groove> |
| en-IE | <https://www.getapp.ie/alternatives/91569/groove> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91569/groove> |
| en-SG | <https://www.getapp.sg/alternatives/91569/groove> |
| en-ZA | <https://www.getapp.za.com/alternatives/91569/groove> |
| es | <https://www.getapp.es/alternatives/91569/groove> |
| es-CL | <https://www.getapp.cl/alternatives/91569/groove> |
| es-CO | <https://www.getapp.com.co/alternatives/91569/groove> |
| es-MX | <https://www.getapp.com.mx/alternatives/91569/groove> |
| fr | <https://www.getapp.fr/alternatives/91569/groove> |
| fr-BE | <https://fr.getapp.be/alternatives/91569/groove> |
| fr-CA | <https://fr.getapp.ca/alternatives/91569/groove> |
| nl | <https://www.getapp.nl/alternatives/91569/groove> |
| nl-BE | <https://www.getapp.be/alternatives/91569/groove> |

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