---
description: If you're in a hunt for the best solution for your business, learn what Salesforce Service Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Service Cloud Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Salesforce Service Cloud](/software/91754/salesforce) > [Salesforce Service Cloud Alternatives](https://www.getapp.sg/alternatives/91754/salesforce)

# Alternatives to Salesforce Service Cloud

Canonical: https://www.getapp.sg/alternatives/91754/salesforce

> Explore the top alternatives to Salesforce Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/119575/salesforce/vs/hubspot-service-hub)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90378/91754/salesforce/vs/salesforce)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/9448/91754/zendesk/vs/salesforce)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/10317/91754/freshdesk/vs/salesforce)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91301/91754/liveagent/vs/salesforce)
6. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/8385/91754/livechat/vs/salesforce)
7. **Dynamics 365** — 4.4/5 (5860 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90844/91754/dynamics-365/vs/salesforce)
8. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/105081/salesforce/vs/tidio-chat)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/10036/91754/zoho-desk/vs/salesforce)
10. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90602/91754/bitrix24/vs/salesforce)
11. **Odoo** — 4.2/5 (1334 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.sg/software/102445/odoo)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/102445/salesforce/vs/odoo)
12. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/91811/salesforce/vs/jira-service-management)
13. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91207/91754/agi-self-service/vs/salesforce)
14. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/8391/91754/incontact-call-center-software/vs/salesforce)
15. **Front** — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/102177/salesforce/vs/front)
16. **SAP Customer Experience** — 4.3/5 (246 reviews) — Enterprise CRM software
    - [View profile](https://www.getapp.sg/software/90379/sap-crm)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90379/91754/sap-crm/vs/salesforce)
17. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/105673/salesforce/vs/supportbench)
18. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/104597/salesforce/vs/genesys-cloud)
19. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/106673/salesforce/vs/gladly)
20. **Salesforce Starter** — 4.4/5 (226 reviews) — Customer relationship management tool for SMBs
    - [View profile](https://www.getapp.sg/software/112791/Salesforce-Starter)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/112791/salesforce/vs/Salesforce-Starter)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/91754/salesforce)
- [View Product Profile](https://www.getapp.sg/software/91754/salesforce)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91754/salesforce> |
| de-AT | <https://www.getapp.at/alternatives/91754/salesforce> |
| en | <https://www.getapp.com/operations-management-software/a/salesforce-1/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91754/salesforce> |
| en-AU | <https://www.getapp.com.au/alternatives/91754/salesforce> |
| en-CA | <https://www.getapp.ca/alternatives/91754/salesforce> |
| en-GB | <https://www.getapp.co.uk/alternatives/91754/salesforce> |
| en-IE | <https://www.getapp.ie/alternatives/91754/salesforce> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91754/salesforce> |
| en-SG | <https://www.getapp.sg/alternatives/91754/salesforce> |
| en-ZA | <https://www.getapp.za.com/alternatives/91754/salesforce> |
| es | <https://www.getapp.es/alternatives/91754/salesforce> |
| es-CL | <https://www.getapp.cl/alternatives/91754/salesforce> |
| es-CO | <https://www.getapp.com.co/alternatives/91754/salesforce> |
| es-MX | <https://www.getapp.com.mx/alternatives/91754/salesforce> |
| fr | <https://www.getapp.fr/alternatives/91754/salesforce> |
| fr-BE | <https://fr.getapp.be/alternatives/91754/salesforce> |
| fr-CA | <https://fr.getapp.ca/alternatives/91754/salesforce> |
| nl | <https://www.getapp.nl/alternatives/91754/salesforce> |
| nl-BE | <https://www.getapp.be/alternatives/91754/salesforce> |
| pt | <https://www.getapp.com.br/alternatives/91754/salesforce> |
| pt-PT | <https://www.getapp.pt/alternatives/91754/salesforce> |

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