---
description: If you're in a hunt for the best solution for your business, learn what Salesforce Service Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Service Cloud Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Salesforce Service Cloud](/software/91754/salesforce-1-service-cloud) > [Salesforce Service Cloud Alternatives](https://www.getapp.sg/alternatives/91754/salesforce-1-service-cloud)

# Alternatives to Salesforce Service Cloud

Canonical: https://www.getapp.sg/alternatives/91754/salesforce-1-service-cloud

> Explore the top alternatives to Salesforce Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/10036/91754/zoho-desk/vs/salesforce-1-service-cloud)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/10317/91754/freshdesk/vs/salesforce-1-service-cloud)
3. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/119575/salesforce-1-service-cloud/vs/hubspot-service-hub)
4. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90378/91754/salesforce/vs/salesforce-1-service-cloud)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/9448/91754/zendesk/vs/salesforce-1-service-cloud)
6. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91301/91754/liveagent/vs/salesforce-1-service-cloud)
7. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/8385/91754/livechat/vs/salesforce-1-service-cloud)
8. **Dynamics 365** — 4.4/5 (5822 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90844/91754/dynamics-365/vs/salesforce-1-service-cloud)
9. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/105081/salesforce-1-service-cloud/vs/tidio-chat)
10. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91379/91754/intercom/vs/salesforce-1-service-cloud)
11. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90602/91754/bitrix24/vs/salesforce-1-service-cloud)
12. **Odoo** — 4.2/5 (1306 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.sg/software/102445/odoo)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/102445/salesforce-1-service-cloud/vs/odoo)
13. **SAP Customer Experience** — 4.3/5 (245 reviews) — Enterprise CRM software
    - [View profile](https://www.getapp.sg/software/90379/sap-crm)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/90379/91754/sap-crm/vs/salesforce-1-service-cloud)
14. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91207/91754/agi-self-service/vs/salesforce-1-service-cloud)
15. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/91811/salesforce-1-service-cloud/vs/jira-service-management)
16. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/102177/salesforce-1-service-cloud/vs/front)
17. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/8391/91754/incontact-call-center-software/vs/salesforce-1-service-cloud)
18. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/113999/salesforce-1-service-cloud/vs/engagebay-marketing)
19. **Salesforce Starter** — 4.4/5 (224 reviews) — Customer relationship management tool for SMBs
    - [View profile](https://www.getapp.sg/software/112791/salesforce-essentials)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/112791/salesforce-1-service-cloud/vs/salesforce-essentials)
20. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.sg/compare/91754/106673/salesforce-1-service-cloud/vs/gladly)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/91754/salesforce-1-service-cloud)
- [View Product Profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91754/salesforce-1-service-cloud> |
| de-AT | <https://www.getapp.at/alternatives/91754/salesforce-1-service-cloud> |
| en | <https://www.getapp.com/operations-management-software/a/salesforce-1/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91754/salesforce-1-service-cloud> |
| en-AU | <https://www.getapp.com.au/alternatives/91754/salesforce-1-service-cloud> |
| en-CA | <https://www.getapp.ca/alternatives/91754/salesforce-1-service-cloud> |
| en-GB | <https://www.getapp.co.uk/alternatives/91754/salesforce-1-service-cloud> |
| en-IE | <https://www.getapp.ie/alternatives/91754/salesforce-1-service-cloud> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91754/salesforce-1-service-cloud> |
| en-SG | <https://www.getapp.sg/alternatives/91754/salesforce-1-service-cloud> |
| en-ZA | <https://www.getapp.za.com/alternatives/91754/salesforce-1-service-cloud> |
| es | <https://www.getapp.es/alternatives/91754/salesforce-1-service-cloud> |
| es-CL | <https://www.getapp.cl/alternatives/91754/salesforce-1-service-cloud> |
| es-CO | <https://www.getapp.com.co/alternatives/91754/salesforce-1-service-cloud> |
| es-MX | <https://www.getapp.com.mx/alternatives/91754/salesforce-1-service-cloud> |
| fr | <https://www.getapp.fr/alternatives/91754/salesforce-1-service-cloud> |
| fr-BE | <https://fr.getapp.be/alternatives/91754/salesforce-1-service-cloud> |
| fr-CA | <https://fr.getapp.ca/alternatives/91754/salesforce-1-service-cloud> |
| nl | <https://www.getapp.nl/alternatives/91754/salesforce-1-service-cloud> |
| nl-BE | <https://www.getapp.be/alternatives/91754/salesforce-1-service-cloud> |
| pt | <https://www.getapp.com.br/alternatives/91754/salesforce-1-service-cloud> |
| pt-PT | <https://www.getapp.pt/alternatives/91754/salesforce-1-service-cloud> |

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