Salesforce Service Cloud Alternatives

How are these alternatives similar to Salesforce Service Cloud?

The alternatives suggested are similar to Salesforce Service Cloud in terms of common software categories, shared features and the number of verified user reviews. Explore the following Salesforce Service Cloud alternatives to see if there are any Salesforce Service Cloud competitors that you should also consider in your software research.


Top 20 alternatives

Lead Gen & CRM (formerly SharpSpring)

Attract, Win, and Grow with Lead Gen & CRM

Overview

Constant Contact's Lead Gen & CRM (formerly SharpSpring) was designed to help businesses like yours get more leads, close faster and focus on what drives results with a unified marketing and sales platform. Read more about Lead Gen & CRM (formerly SharpSpring)

Business size

S M L

Starting from: US$449.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.5

sales-i

Sales Intelligence Software

Overview

Unlock sales potential with sales-i, an intelligent software providing actionable insights for driving revenue growth effortlessly. Read more about sales-i

Business size

S M L

Starting from: US$75.00
  • Free Version
  • Free Trial
Value for Money 3.7 0.4

Microsoft Excel

Spreadsheet software for formatting and analysis.

Overview

Excel is a spreadsheet management software program with data analysis tools to help users track and visualize data for greater insight and more ways to share data. Read more about Microsoft Excel

Business size

S M L

Starting from: US$6.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.5

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: US$17.65
Pricing plans
Value for Money 4.3 0.2 View Pricing Plans

Adobe Workfront

Online Enterprise Work Management Software

Overview

Plan, execute, and deliver great work with a single source of project truth across the enterprise. Adobe Workfront helps you prioritize work, quickly identify bottlenecks, automate processes, and deliver the right outcomes. It serves leaders and team in organizations of all sizes in all industries. Read more about Adobe Workfront

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Infobip

Omni-channel customer communication and engagement

Overview

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip

Business size

S M L

Starting from: US$0.01
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs. Read more about SolarWinds Service Desk

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Microsoft Outlook

Email & calendar software

Overview

Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily Read more about Microsoft Outlook

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3

SugarCRM

Empowering sales teams to drive growth, since 2004.

Overview

SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effective, realiable CRM solution, highly regarded for its user-friendly design, and robust integrations. Ideal for B2B medium to large-sized companies. Read more about SugarCRM

Business size

S M L

Starting from: US$49.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.3

LionDesk

CRM, marketing & transaction management for real estate

Overview

LionDesk is a CRM, lead, and transaction management platform for real estate agents, teams, brokers, and lenders, with native mobile apps for Android & iOS Read more about LionDesk

Business size

S M L

Starting from: US$30.00
  • Free Version
  • Free Trial
Value for Money 4.1

Simla.com

CRM platform to boost your eCommerce sales

Overview

Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots Read more about Simla.com

Business size

S M L

Starting from: US$99.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Float

Resource planning for agencies, studios and firms.

Overview

The leading resource management software for agencies, studios, and firms. Since 2012, Float has been helping the world's top teams plan their projects and schedule their team’s time. With a simple, drag-and-drop interface and powerful editing tools, Float saves you time and keeps projects on track. Read more about Float

Business size

S M L

Starting from: US$7.50
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

ClockShark

GPS Time Tracking for Construction and Field Service

Overview

ClockShark is the leading time tracking and scheduling software built for local construction, field service and franchises that want a simpler way to track mobile employee time, run payroll quickly and accurately, and understand job costs. Read more about ClockShark

Business size

S M L

Starting from: US$40.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Breezy

A modern recruiting & applicant tracking tool you'll love

Overview

Breezy is a uniquely visual recruiting and applicant tracking system. It helps you optimize your hiring process by automating time-sucking tasks like interview scheduling, SMS & email messages while giving you all of the reporting & data insights you need to make better hiring decisions, sooner. Read more about Breezy

Business size

S M L

Starting from: US$189.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Dynamics 365

ERP and CRM applications from Microsoft

Overview

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Read more about Dynamics 365

Business size

S M L

Starting from: US$50.00
  • Free Version
  • Free Trial
Value for Money 4.1

Jasper

A-enabled writing assistant for writing customizable content

Overview

Jasper is an artificial intelligence (AI)-based writing assistant designed to help businesses create content for social media websites, blogs, websites, and other channels. Teams can create folders to organize information for clients and projects. Read more about Jasper

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence. Start with a 1 month free trial, no credit card required. Read more about LiveAgent

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.6

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Google Sheets

Cloud-based spreadsheet and collaboration platform

Overview

Google Sheets is a cloud-based spreadsheet platform designed to help businesses of all sizes collaborate with clients and partners to create and edit data on spreadsheets. Read more about Google Sheets

Business size

S M L

Starting from: US$6.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.7

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place Read more about HubSpot Marketing Hub

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Quick view of Salesforce Service Cloud

Business size

S M L

Pricing starting from:

US$25.00

  • Free Version
  • Free Trial

Value for Money

4.1