---
description: If you're in a hunt for the best solution for your business, learn what Zendesk Suite has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Zendesk Suite](/software/9448/zendesk) > [Zendesk Suite Alternatives](https://www.getapp.sg/alternatives/9448/zendesk)

# Alternatives to Zendesk Suite

Canonical: https://www.getapp.sg/alternatives/9448/zendesk

> Explore the top alternatives to Zendesk Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/10036/zendesk/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/10317/zendesk/vs/freshdesk)
3. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/119575/zendesk/vs/hubspot-service-hub)
4. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/90378/zendesk/vs/salesforce)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/91301/zendesk/vs/liveagent)
6. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/8385/9448/livechat/vs/zendesk)
7. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/132287/zendesk/vs/milvus)
8. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/105081/zendesk/vs/tidio-chat)
9. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.sg/software/116767/helpdesk)
   - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/116767/zendesk/vs/helpdesk)
10. **Dynamics 365** — 4.4/5 (5822 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/90844/zendesk/vs/dynamics-365)
11. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/91379/zendesk/vs/intercom)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/91754/zendesk/vs/salesforce-1-service-cloud)
13. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/90602/zendesk/vs/bitrix24)
14. **Zoho Assist** — 4.7/5 (1406 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/9913/zendesk/vs/zoho-assist)
15. **Odoo** — 4.2/5 (1306 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.sg/software/102445/odoo)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/102445/zendesk/vs/odoo)
16. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/91207/zendesk/vs/agi-self-service)
17. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/102177/zendesk/vs/front)
18. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/91811/zendesk/vs/jira-service-management)
19. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/8391/9448/incontact-call-center-software/vs/zendesk)
20. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Zendesk Suite](https://www.getapp.sg/compare/9448/106673/zendesk/vs/gladly)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Social CRM Software](https://www.getapp.sg/directory/558/social-crm/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/9448/zendesk)
- [View Product Profile](https://www.getapp.sg/software/9448/zendesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/9448/zendesk> |
| de-AT | <https://www.getapp.at/alternatives/9448/zendesk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zendesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/9448/zendesk> |
| en-AU | <https://www.getapp.com.au/alternatives/9448/zendesk> |
| en-CA | <https://www.getapp.ca/alternatives/9448/zendesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/9448/zendesk> |
| en-IE | <https://www.getapp.ie/alternatives/9448/zendesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/9448/zendesk> |
| en-SG | <https://www.getapp.sg/alternatives/9448/zendesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/9448/zendesk> |
| es | <https://www.getapp.es/alternatives/9448/zendesk> |
| es-CL | <https://www.getapp.cl/alternatives/9448/zendesk> |
| es-CO | <https://www.getapp.com.co/alternatives/9448/zendesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/9448/zendesk> |
| fr | <https://www.getapp.fr/alternatives/9448/zendesk> |
| fr-BE | <https://fr.getapp.be/alternatives/9448/zendesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/9448/zendesk> |
| nl | <https://www.getapp.nl/alternatives/9448/zendesk> |
| nl-BE | <https://www.getapp.be/alternatives/9448/zendesk> |
| pt | <https://www.getapp.com.br/alternatives/9448/zendesk> |
| pt-PT | <https://www.getapp.pt/alternatives/9448/zendesk> |

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