How are these alternatives similar to Zendesk Suite?

The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.


What are the top 5 alternatives to Zendesk Suite?


Top 20 alternatives

Talkdesk

The world's leading cloud-based contact center software.

Overview

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zingtree

Build interactive decision trees that guide your teams.

Overview

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. Read more about Zingtree
Business size
S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

UserVoice

Build better products with intelligent product feedback

Overview

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.9 0.3

SupportBee

Customer support help desk software

Overview

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively. Read more about SupportBee
Business size
S M L

Starting from: US$13.00
  • Free Version
  • Free Trial
Value for Money 4.2

Salesforce Experience Cloud

Community software connects customers, partners & employees

Overview

Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need. Read more about Salesforce Experience Cloud
Business size
S M L

Starting from: US$5.00
  • Free Version
  • Free Trial
Value for Money 3.9 0.3

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
Business size
S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place Read more about HubSpot Marketing Hub
Business size
S M L

Starting from: US$50.00
  • Free Version
  • Free Trial
Value for Money 4.2

OTRS

Helpdesk software for customer service management teams

Overview

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data. Read more about OTRS
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.3

LiveChat

Customer service software that boosts online sales.

Overview

LiveChat is an all-in-one customer service platform that helps businesses provide seamless customer service and boost their sales. It’s known for its simple, intuitive design, and ease of use. It integrates with 200+ services and is used by over 37,000 customers in 150 countries. Read more about LiveChat
Business size
S M L

Starting from: US$24.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

HelpDesk

Ticketing software for effortless customer support

Overview

HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
Business size
S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Gorgias

Help desk and customer service solution

Overview

Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service Read more about Gorgias
Business size
S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from: US$60.00
Pricing plans
Value for Money 4.3 0.1 View Pricing Plans

Front

How 8,000+ companies streamline customer communication.

Overview

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration. Read more about Front
Business size
S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

ClickUp

Project management, task tracking, & professional goal tools

Overview

ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all. Read more about ClickUp
Business size
S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.2

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM
Business size
S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Tidio

Communicator for businesses. live chat, messenger and email

Overview

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Business size
S M L

Starting from: US$15.83
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira
Business size
S M L

Starting from: US$7.75
Pricing plans
Value for Money 4.3 0.1 View Pricing Plans

Zoho Social

Social media marketing for growing businesses

Overview

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard Read more about Zoho Social
Business size
S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3
Quick view of Zendesk Suite
Business size
S M L

Pricing starting from:

US$55.00

  • Free Version
  • Free Trial
Value for Money
4.2