How are these alternatives similar to Zendesk Suite?

The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.

What are the top 5 alternatives to Zendesk Suite?

Top 20 alternatives

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Slack

4.7 (22879)
A single place for team communication and workflows
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Overview

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
Business size
S M L

Starting from: US$6.67
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

LiveChat

4.6 (1523)
Customer service software that boosts online sales.
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Overview

LiveChat is an all-in-one customer service platform that helps businesses provide seamless customer service and boost their sales. It’s known for its simple, intuitive design, and ease of use. It integrates with 200+ services and is used by over 36,000 customers in 150 countries. Read more about LiveChat
Business size
S M L

Starting from: US$24.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Help Scout

4.6 (194)
Deliver world-class support from one easy-to-use platform.
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Overview

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible. Read more about Help Scout
Business size
S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zoho Social

4.7 (2841)
Social media marketing for growing businesses
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Overview

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard Read more about Zoho Social
Business size
S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

LiveAgent

4.7 (1330)
Great customer service starts with better help desk software
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Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

Freshdesk

4.5 (2962)
Online helpdesk system and customer service software
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Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Zoho Desk

4.5 (2001)
Superior customer service. Lasting experiences.
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Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk
Business size
S M L

Starting from: US$14.00
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

HelpDesk

4.6 (57)
Ticketing software for effortless customer support
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Overview

HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
Business size
S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Gorgias

4.7 (105)
Help desk and customer service solution
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Overview

Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service Read more about Gorgias
Business size
S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

JIRA Service Management

4.4 (504)
The only ITSM solution built on the Jira platform
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Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Front

4.5 (247)
Where 7500+ companies build strong customer relationships;
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Overview

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Get started with Front, today. Read more about Front
Business size
S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.2

ClickUp

4.7 (3609)
Project management, task tracking, & professional goal tools
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Overview

ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all. Read more about ClickUp
Business size
S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

Salesforce Sales Cloud

4.4 (17573)
Cloud-based CRM & Sales Automation
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Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.2

Tidio

4.8 (387)
Communicator for businesses. live chat, messenger and email
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Overview

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Business size
S M L

Starting from: US$15.83
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

ServiceNow

4.5 (184)
Enterprise IT service cloud solutions
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Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2

Freshservice

4.5 (524)
A complete IT service management (ITSM) tool for business
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Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Kayako

4.0 (166)
Unified customer service platform
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Overview

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Business size
S M L

Starting from: US$30.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.4

Salesforce Service Cloud

4.4 (686)
Customer Service & Field Service Management Solutions
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Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.1

Zingtree

4.4 (95)
Build interactive decision trees that guide your teams.
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Overview

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. Read more about Zingtree
Business size
S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

UserVoice

4.2 (69)
Build better products with intelligent product feedback
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Overview

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.9 0.3
Quick view of Zendesk Suite
4.4 (3578)
Business size
S M L

Pricing starting from:

US$49.00

  • Free Version
  • Free Trial
Value for Money
4.2
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