Zoho CRM

CRM software that helps you sell smarter, better, faster.
(3840 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$12.00/month
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

@mentions @mentions
A/B Testing A/B Testing
API API
Accounting Integration Accounting Integration
Activity Dashboard Activity Dashboard
Activity Management Activity Management
Activity Tracking Activity Tracking
Ad hoc Reporting Ad hoc Reporting
Advertising Management Advertising Management
Alerts / Escalation Alerts / Escalation
Analytics Analytics
Appointment Management Appointment Management
Approval Process Control Approval Process Control
Auto-Dialer Auto-Dialer
Auto-Responders Auto-Responders
Automated Sales Automated Sales
Automatic Backup Automatic Backup
Automatic Call Distribution Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Avatars Avatars
Behavior Tracking Behavior Tracking
Billing & Invoicing Billing & Invoicing
Budgeting Budgeting
Business Analysis Business Analysis
Business Intelligence Business Intelligence
CRM Integration CRM Integration
Calendar Management Calendar Management
Calendar Sync with Google Calendar Sync with Google
Call Center Management Call Center Management
Call Disposition Call Disposition
Call Recording Call Recording
Call Reporting Call Reporting
Call Routing Call Routing
Call Scripting Call Scripting
Call Tracking Call Tracking
Callback Scheduling Callback Scheduling
Caller ID Caller ID
Campaign Analysis Campaign Analysis
Campaign Management Campaign Management
Campaign Planning Campaign Planning
Campaign Scheduling Campaign Scheduling
Campaign Segmentation Campaign Segmentation
Categorization Categorization
Chat Chat
Client Management Client Management
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Communication Management Communication Management
Compliance Management Compliance Management
Computer Telephony Integration Computer Telephony Integration
Configurable Workflow Configurable Workflow
Contact Database Contact Database
Contact History Contact History
Contact Management Contact Management
Content Filter Content Filter
Content Library Content Library
Contract Management Contract Management
Conversion Rate Optimization Conversion Rate Optimization
Conversion Tracking Conversion Tracking
Custom Charts Custom Charts
Custom Fields Custom Fields
Custom Forms Custom Forms
Custom Landing Pages Custom Landing Pages
Customer Accounts Customer Accounts
Customer Activity Reporting Customer Activity Reporting
Customer Database Customer Database
Customer Experience Management Customer Experience Management
Customer History Customer History
Customizable Branding Customizable Branding
Customizable Reporting Customizable Reporting
Customizable Templates Customizable Templates
Dashboard Creation Dashboard Creation
Data Capture and Transfer Data Capture and Transfer
Data Filtering Data Filtering
Data Import Data Import
Data Import/Export Data Import/Export
Data Mapping Data Mapping
Data Migration Data Migration
Data Storage Management Data Storage Management
Data Synchronization Data Synchronization
Data Verification Data Verification
Data Visualization Data Visualization
Desktop Notifications Desktop Notifications
Direct Mail Management Direct Mail Management
Document Generation Document Generation
Document Management Document Management
Document Storage Document Storage
Document Templates Document Templates
Drag & Drop Interface Drag & Drop Interface
Duplicate Detection Duplicate Detection
Electronic Payments Electronic Payments
Email Alerts Email Alerts
Email Distribution Email Distribution
Email Integration Email Integration
Email Invitations & Reminders Email Invitations & Reminders
Email Marketing Management Email Marketing Management
Email Notifications Email Notifications
Email Response Control Email Response Control
Email Templates Email Templates
Email Tracking Email Tracking
Employee Profile Employee Profile
Employee Self Service Employee Self Service
Engagement Analytics Engagement Analytics
Escalation Management Escalation Management
Event Calendar Event Calendar
Event Logs Event Logs
Event Management Event Management
Event Scheduling Event Scheduling
Event Triggered Actions Event Triggered Actions
Expense Tracking Expense Tracking
Feedback Automation Feedback Automation
File Management File Management
File Transfer File Transfer
Filtered Views Filtered Views
Follow-up Scheduling Follow-up Scheduling
Forecasting Forecasting
Forms Management Forms Management
Forum / Discussion Board Forum / Discussion Board
Gamification Gamification
Geographic Maps Geographic Maps
Geolocation Geolocation
Guided Problem Solving Guided Problem Solving
Help Desk Integration Help Desk Integration
Historical Analysis Historical Analysis
History Tracking History Tracking
Human Resource Integration Human Resource Integration
ID Scan ID Scan
IVR / Voice Recognition IVR / Voice Recognition
Image Library Image Library
Inbox Management Inbox Management
Instant Messaging Instant Messaging
Inventory Management Inventory Management
Inventory Tracking Inventory Tracking
Invoice Management Invoice Management
Invoice Processing Invoice Processing
Labeling Labeling
Lead Assignment Lead Assignment
Lead Capture Lead Capture
Lead Distribution Lead Distribution
Lead Generation Lead Generation
Lead Management Lead Management
Lead Nurturing Lead Nurturing
Lead Scoring Lead Scoring
Lifecycle Management Lifecycle Management
Mail Merge Mail Merge
Mailing List Management Mailing List Management
Meeting Management Meeting Management
Microsoft Outlook Integration Microsoft Outlook Integration
Milestone Tracking Milestone Tracking
Mobile Alerts Mobile Alerts
Mobile Integration Mobile Integration
Monitoring Monitoring
Multi-Campaign Multi-Campaign
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Company Multi-Company
Multi-Currency Multi-Currency
Multi-Department / Project Multi-Department / Project
Multi-Language Multi-Language
Multimedia Support Multimedia Support
Multiple Data Sources Multiple Data Sources
Multiple User Accounts Multiple User Accounts
Opportunity Management Opportunity Management
Order Approval Order Approval
Order Confirmation Order Confirmation
Order Management Order Management
Partial Payments Partial Payments
Partner Management Partner Management
Partner Portal Partner Portal
Payroll Integration Payroll Integration
Performance Management Performance Management
Performance Metrics Performance Metrics
Performance Reports Performance Reports
Permission Management Permission Management
Personalized Profiles Personalized Profiles
Pipeline Management Pipeline Management
Pipeline Reports Pipeline Reports
Predictive Analytics Predictive Analytics
Price Management Price Management
Prioritizing Prioritizing
Product Catalog Product Catalog
Product Data Management Product Data Management
Progress Reports Progress Reports
Progress Tracking Progress Tracking
Project Management Project Management
Project Notes Project Notes
Project Templates Project Templates
Project Tracking Project Tracking
Proposal Generation Proposal Generation
Purchase Order Management Purchase Order Management
Push Notifications Push Notifications
QuickBooks Integration QuickBooks Integration
Quota Management Quota Management
Quote Management Quote Management
ROI Analytics ROI Analytics
Real Time Analytics Real Time Analytics
Real Time Comparisons Real Time Comparisons
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Updates Real Time Updates
Records Management Records Management
Recurring Billing Recurring Billing
Recurring Tasks Recurring Tasks
Reminders Reminders
Remote File Access Remote File Access
Reporting & Statistics Reporting & Statistics
Role Management Role Management
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
SLA Management SLA Management
SMS Integration SMS Integration
SSL Security SSL Security
Sales Analytics Sales Analytics
Sales Forecasting Sales Forecasting
Sales Integration Sales Integration
Sales Orders Sales Orders
Sales Reporting Sales Reporting
Sales Tracking Sales Tracking
Scheduled Reporting Scheduled Reporting
Search Functionality Search Functionality
Secure Data Storage Secure Data Storage
Secure Login Secure Login
Self Service Portal Self Service Portal
Sentiment Analysis Sentiment Analysis
Single Sign On Single Sign On
Social Advertising Social Advertising
Social Media Integration Social Media Integration
Social Media Metrics Social Media Metrics
Social Network Marketing Social Network Marketing
Speech to Text Speech to Text
Spend Analysis Spend Analysis
Status Reporting Status Reporting
Status Tracking Status Tracking
Stock Management Stock Management
Subscription Management Subscription Management
Succession Planning Succession Planning
Summary Reports Summary Reports
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Tagging Tagging
Task Management Task Management
Task Planning Task Planning
Task Scheduling Task Scheduling
Task Tracking Task Tracking
Team Calendars Team Calendars
Template Management Template Management
Territory Management Territory Management
Text to Speech Text to Speech
Third Party Integration Third Party Integration
Timeline Management Timeline Management
To-Do List To-Do List
Transaction History Transaction History
Trend Analysis Trend Analysis
Two-Factor Authentication Two-Factor Authentication
User Management User Management
User Photos User Photos
Vendor Managed Inventory Vendor Managed Inventory
Vendor Management Vendor Management
Video Conferencing Video Conferencing
Visitor Tracking Visitor Tracking
Visual Analytics Visual Analytics
Voice Mail Voice Mail
Web Analytics Web Analytics
Web Forms Web Forms
Web Traffic Reporting Web Traffic Reporting
Website Integration Website Integration
Whiteboard Whiteboard
Widgets Widgets
Wiki Wiki
Workflow Management Workflow Management
eCommerce Integration eCommerce Integration
iCalendar Support iCalendar Support

Integrations

Integrations

Adobe Sign Adobe Sign
ClickDesk ClickDesk
HelpOnClick Live Chat Software HelpOnClick Live Chat Software
Nimble Nimble
SeamlessGov SeamlessGov
TeamSupport TeamSupport
Zendesk Chat Zendesk Chat
Zoho Books Zoho Books
Zoho Invoice Zoho Invoice
Zoho Recruit Zoho Recruit