---
description: Compare Sprinklr vs Positive User and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sprinklr vs Positive User Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Sprinklr \<span\>vs\</span\> Positive User](https://www.getapp.sg/compare/100180/104019/sprinklr-platform/vs/usercom)

# Compare Sprinklr vs Positive User

Canonical: https://www.getapp.sg/compare/100180/104019/sprinklr-platform/vs/usercom

> Detailed comparison between Sprinklr and Positive User. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sprinklr | Positive User |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 94 | 68 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Sprinklr

- API
- Activity Tracking
- Behavior Analytics
- Campaign Scheduling
- Configurable Workflow
- Customer Database
- Email Management
- Engagement Tracking
- Help Desk Management
- Lead Management
- Live Chat
- Mobile Alerts
- Monitoring
- Real-Time Chat
- Real-Time Data
- Reminders
- Social Marketing
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Positive User

- API
- Activity Tracking
- Behavior Analytics
- Campaign Scheduling
- Configurable Workflow
- Customer Database
- Email Management
- Engagement Tracking
- Help Desk Management
- Lead Management
- Live Chat
- Mobile Alerts
- Monitoring
- Real-Time Chat
- Real-Time Data
- Reminders
- Social Marketing
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Sprinklr Profile](https://www.getapp.sg/software/100180/sprinklr-platform)
- [View Positive User Profile](https://www.getapp.sg/software/104019/usercom)
- [View Original Comparison](https://www.getapp.sg/compare/100180/104019/sprinklr-platform/vs/usercom)

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