---
description: Compare Zoho Desk vs Mava and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk vs Mava Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Zoho Desk \<span\>vs\</span\> Mava](https://www.getapp.sg/compare/10036/2077294/zoho-desk/vs/mava)

# Compare Zoho Desk vs Mava

Canonical: https://www.getapp.sg/compare/10036/2077294/zoho-desk/vs/mava

> Detailed comparison between Zoho Desk and Mava. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Mava |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 2214 | 31 |
| **Starting Price** | US$20.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Zoho Desk

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customer History
- Dashboard
- Email Management
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management

### Mava

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customer History
- Dashboard
- Email Management
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management

## Links

- [View Zoho Desk Profile](https://www.getapp.sg/software/10036/zoho-desk)
- [View Mava Profile](https://www.getapp.sg/software/2077294/mava)
- [View Original Comparison](https://www.getapp.sg/compare/10036/2077294/zoho-desk/vs/mava)

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