---
description: Compare ConnectWise PSA vs BigTime and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConnectWise PSA vs BigTime Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ConnectWise PSA \<span\>vs\</span\> BigTime](https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime)

# Compare ConnectWise PSA vs BigTime

Canonical: https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime

> Detailed comparison between ConnectWise PSA and BigTime. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ConnectWise PSA | BigTime |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 274 | 658 |
| **Starting Price** | - | US$20.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise PSA

- API
- Accounting
- Activity Tracking
- CRM
- Capacity Management
- Client Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Monitoring
- Project Management
- Projections
- Real-Time Data
- Real-Time Reporting
- Recurring Tasks
- SSL Security
- Single Sign On
- Status Tracking
- Timesheet Management

### BigTime

- API
- Accounting
- Activity Tracking
- CRM
- Capacity Management
- Client Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Monitoring
- Project Management
- Projections
- Real-Time Data
- Real-Time Reporting
- Recurring Tasks
- SSL Security
- Single Sign On
- Status Tracking
- Timesheet Management

## Links

- [View ConnectWise PSA Profile](https://www.getapp.sg/software/100721/connectwise-manage)
- [View BigTime Profile](https://www.getapp.sg/software/102181/bigtime)
- [View Original Comparison](https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ConnectWise PSA vs BigTime Comparison | GetApp Singapore 2026","description":"Compare ConnectWise PSA vs BigTime and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime","about":[{"@id":"https://www.getapp.sg/software/100721/connectwise-manage#software"},{"@id":"https://www.getapp.sg/software/102181/bigtime#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime#breadcrumblist"},"@id":"https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"ConnectWise PSA","description":"ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups. The workflow rules defined in ConnectWise ConnectWise PSA cover all areas of the business, from sending targeted marketing campaigns, to tracking service delivery through service level agreements, to invoice creation and financial management. The app can also be used for help desk and ticket management, project management, time tracking, customer relationship management, cloud application management, monitoring and billing, technician dispatching, asset tracking, billing and invoicing, procurement, inventory management and more.\n\nConnectWise PSA offers a solution to streamline IT, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into critical KPIs. ConnectWise PSA also comes as a mobile app for dealing with service requests and access data on-the-go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1f763ed0-2ef9-4ca9-8298-effe790854e7.png","url":"https://www.getapp.sg/software/100721/connectwise-manage","@id":"https://www.getapp.sg/software/100721/connectwise-manage#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":274},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"BigTime","description":"BigTime is an AI-powered project and resource management platform built specifically for professional services firms, including consulting, engineering, IT services, and accounting. Designed for finance and operations leaders, BigTime centralizes scoping and quoting, project delivery, time tracking, invoicing, and forecasting—helping firms grow profitably without sacrificing control or visibility.\n\nBigTime covers the entire project lifecycle:\n\nQuoting &amp; Scoping: Build accurate project scopes and estimates using templates, historical data, and custom rate cards.\nResource Management: Align skills, availability, and profitability with AI-powered Smart Staffing.\nTime &amp; Expense Tracking: Manage reminders, approval workflows, and audit trails with mobile- and web-based entry.\nBilling &amp; Payments: Create accurate invoices in seconds and collect payments faster through BigTime Wallet.\nReporting &amp; Forecasting: Access real-time dashboards, utilization metrics, and predictive insights through Foresight and AI Copilot.\n\nPlatform Capabilities:\n\nCloud-based and mobile-accessible across iOS and Android.\nScalable for firms with 10–500+ employees.\nModular permissions and user roles to support consultants, managers, and executives.\n\nBigTime connects seamlessly with your existing tech stack, including:\n\nAccounting: QuickBooks Online &amp; Desktop, Sage Intacct\nCRM: Salesforce, HubSpot\nCalendar &amp; Productivity: Google Workspace, Microsoft Outlook\nPayments: BigTime Wallet (ACH &amp; credit card), Stripe\nSSO &amp; Authentication: SAML, Google OAuth\n\nSecurity &amp; Compliance:\nSOC 2 Type II certified\nRole-based access controls and audit logs\nEncrypted data transmission (TLS 1.2+)\nMulti-factor authentication (MFA)\nGDPR-compliant data handling\n\nBigTime is built to eliminate manual work, break down departmental silos, and deliver visibility across your client engagements—all without the complexity of traditional ERP systems. More than 3,000 firms rely on BigTime to accelerate cash flow, increase utilization, and make confident, data-driven decisions.\n\nWith time-to-value in weeks, not months, BigTime helps services organizations move faster—while staying in control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4acd9e0b-3dd8-4fe1-ba05-1f55f6e7256b.jpeg","url":"https://www.getapp.sg/software/102181/bigtime","@id":"https://www.getapp.sg/software/102181/bigtime#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":658},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"ConnectWise PSA vs BigTime","position":3,"item":"https://www.getapp.sg/compare/100721/102181/connectwise-manage/vs/bigtime","@type":"ListItem"}]}]}
</script>