---
description: Compare Smartsupp vs PHP Live! and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartsupp vs PHP Live! Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/1659/conversational-marketing-platform/software) > [Smartsupp \<span\>vs\</span\> PHP Live\!](https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live)

# Compare Smartsupp vs PHP Live\!

Canonical: https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live

> Detailed comparison between Smartsupp and PHP Live\!. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Smartsupp | PHP Live\! |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 343 | 16 |
| **Starting Price** | US$17.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Smartsupp

- AI/Machine Learning
- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customizable Branding
- File Sharing
- Mobile Access
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### PHP Live\!

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customizable Branding
- File Sharing
- Mobile Access
- Offline Form
- Proactive Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Smartsupp Profile](https://www.getapp.sg/software/101363/smartsupp-live-chat)
- [View PHP Live\! Profile](https://www.getapp.sg/software/115767/php-live)
- [View Original Comparison](https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Smartsupp vs PHP Live! Comparison | GetApp Singapore 2026","description":"Compare Smartsupp vs PHP Live! and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live","about":[{"@id":"https://www.getapp.sg/software/101363/smartsupp-live-chat#software"},{"@id":"https://www.getapp.sg/software/115767/php-live#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Smartsupp","description":"Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. \n\nAs one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.\n\n• Live Chat, Facebook and Email Integration, all in one platform – Start a personal conversation with your customers and have all communication in one place. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.\n\n• Chatbot – Smartsupp's chatbot is your new shopping assistant that works 24/7. The chatbot is the best way to help your business save time, money, and resources by helping your agents answer frequently asked questions, collect leads, and assisting customers with shopping, even while you’re sleeping.\n\n• Video Recordings – see how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.\n\n• Mobile App – Get closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.\n\n• Visit our website to get the full list of features: https://www.smartsupp.com/pricing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3aa81c55-34db-4924-8039-4c030f7f79ef.png","url":"https://www.getapp.sg/software/101363/smartsupp-live-chat","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/101363/smartsupp-live-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":343,"ratingValue":4.6},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"PHP Live!","description":"PHP Live! is a PHP and MySQL powered live chat software which enables website visitors to contact businesses instantly via live chat, directly through their website. The solution enables eCommerce, education, and other public organizations to provide live chat assistance, and visitors are able to interact, gather information and provide feedback in real-time.\n\nPHP Live! enables users to customize the embed chat window size to they size they want, and display a custom message whenever live chat is online or offline. The chat window can be embedded on the website, displayed as a pop up, or opened in a new browser. Chat features include multiple routing types, canned responses, waiting queues, traffic monitoring, file upload, chat timers, transcripts, and much more. Organizations are able to customize their chat themes, include profile pictures, upload their logo, and create custom fields, including various other customization options. \n\nPHP Live! also offers a variety of setup options for creating and organizing departments and operators, and assigning operators to multiple departments. Reports and statistics enable users to view overall chat ratings for each operator, view the total for accepted and decline chat requests, track online/offline histories and chat durations, and more. PHP Live! also provides APIs and integrates with Google Maps, Wordpress, Gmail, Joomla, Facebook, OpenCart, BigCommerce, and various other popular platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa247747-bb56-4949-8c3c-a95ed971bfd5.png","url":"https://www.getapp.sg/software/115767/php-live","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/115767/php-live#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":16,"ratingValue":4.6},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational Marketing Platforms","position":2,"item":"/directory/1659/conversational-marketing-platform/software","@type":"ListItem"},{"name":"Smartsupp vs PHP Live!","position":3,"item":"https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/101363/115767/smartsupp-live-chat/vs/php-live#breadcrumblist"}]}
</script>