---
description: Compare Nicereply vs Broadly and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nicereply vs Broadly Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Nicereply \<span\>vs\</span\> Broadly](https://www.getapp.sg/compare/10139/110573/nicereply-com/vs/broadly)

# Compare Nicereply vs Broadly

Canonical: https://www.getapp.sg/compare/10139/110573/nicereply-com/vs/broadly

> Detailed comparison between Nicereply and Broadly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nicereply | Broadly |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 283 | 336 |
| **Starting Price** | US$59.00 | US$249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Nicereply

- Activity Dashboard
- CRM
- Customizable Branding
- Dashboard
- Email Management
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis

### Broadly

- Activity Dashboard
- CRM
- Customizable Branding
- Dashboard
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis

## Links

- [View Nicereply Profile](https://www.getapp.sg/software/10139/nicereply-com)
- [View Broadly Profile](https://www.getapp.sg/software/110573/broadly)
- [View Original Comparison](https://www.getapp.sg/compare/10139/110573/nicereply-com/vs/broadly)

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