---
description: Compare Zoho SalesIQ vs Crisp and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho SalesIQ vs Crisp Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Zoho SalesIQ \<span\>vs\</span\> Crisp](https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp)

# Compare Zoho SalesIQ vs Crisp

Canonical: https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp

> Detailed comparison between Zoho SalesIQ and Crisp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho SalesIQ | Crisp |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 98 | 147 |
| **Starting Price** | US$10.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho SalesIQ

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Real-Time Analytics
- Real-Time Chat
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Crisp

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- Real-Time Analytics
- Real-Time Chat
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Zoho SalesIQ Profile](https://www.getapp.sg/software/101511/zoho-salesiq)
- [View Crisp Profile](https://www.getapp.sg/software/111347/crisp)
- [View Original Comparison](https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho SalesIQ vs Crisp Comparison | GetApp Singapore 2026","description":"Compare Zoho SalesIQ vs Crisp and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp","about":[{"@id":"https://www.getapp.sg/software/101511/zoho-salesiq#software"},{"@id":"https://www.getapp.sg/software/111347/crisp#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp#breadcrumblist"},"@id":"https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Zoho SalesIQ","description":"Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics software solution for small to large organizations. It helps identify your website visitor needs while improving your sales opportunities and customer support. SalesIQ provides detailed visitor, contact, and company information such as location, site behavior, and new or returning visitors/contacts, which can be used to identify hot prospects and priority customers to proactively engage them in chat at the most optimal time. \n\nCreate pre-defined rules and set up \"hot prospect\" notifications to be sent to agents when visitors complete certain actions on your site. You can also set up automated chat triggers for proactive engagement, route visitors and customers to the right department and agents, make audio calls, and even screen-share for enhanced customer service. \n\nBuild your Knowledge Base by creating articles and FAQs that can be shared with prospects and customers. \n\nAutomate your conversation flow with chatbots. You can easily build one with or without coding skills using Zobot, SalesIQ’s powerful, low-code bot builder. Use chatbots to initiate conversations, collect contact data, and answer basic queries using the resources from your Knowledge Base. You can also train chatbots to use pre-built responses, equip them with small talk, teach them business terms to use during conversations with customers, and automatically record unanswered questions for you to update your resources with responses.\n\nZoho SalesIQ integrates with Zoho CRM to access lead and prospect information from both apps. Chat sessions can be automatically converted into contact or lead records in the CRM, and you can assign follow-up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospects return to your site. \n\nThis customer engagement app can be used to monitor KPIs around visitor activity and agent performance through pre-built reports and performance-monitoring stats. Lastly, supervisors can use Zoho SalesIQ to monitor agents as they chat to prospects and provide coaching with live feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4e05f99-14b8-4518-b2c9-5d026e7c9d46.png","url":"https://www.getapp.sg/software/101511/zoho-salesiq","@id":"https://www.getapp.sg/software/101511/zoho-salesiq#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":98},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Crisp","description":"Crisp is a an all-in-one multi-channel customers platform for interacting with customers and improving customer satisfaction. From sales to customer support, Crisp helps keep the workflow simple. Users can add teammates to support chat and email, all from a single user interface.\n\nWith Crisp, users can see what visitors are typing in real time, allowing them to respond with the right information in little to no time. Teams can reply to all inbound queries from Crisp Live Chat, email, messenger, Twitter, and SMS. Messaging features include bots, mentions, notes, video and audio chat, canned responses, file sharing and emojis.\n\nCrisp's MagicMap provides an accurate count of active users on a map. MagicBrowse gives users a view of the visitor’s screen, helping to close more deals and resolve more support tickets. With Live Assist, users can grant agents temporary control in order to resolve issues directly, and developers can benefit from the Live Debug feature to fix bugs on the go.\n\nThe Crisp CRM allows users to manage, edit and export all users and leads information, from conversations, social networks, company information, phone number, and more. \n\nCrisp Campaigns allows companies to onboard, engage and retarget customers, as well as send personal emails to users segments and follow open-rates using advanced targeting options. Simply build in-chat and email sequences straight from Crisp.\n\nThe Crisp Knowledge Base allows customers support team to rely on existing content to better serve their customers and easily link content to customers questions. You can build multi language helpdesk to better serve your customers on an international level.\n\nCrisp also offer many more features to help small and medium size companies to better serve their customers. Don't hesitate anymore, just give it a try as it's free for 14 days with no credit card!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c79637db-d775-4db4-8c3d-acd92fe11add.jpeg","url":"https://www.getapp.sg/software/111347/crisp","@id":"https://www.getapp.sg/software/111347/crisp#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":147},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Zoho SalesIQ vs Crisp","position":3,"item":"https://www.getapp.sg/compare/101511/111347/zoho-salesiq/vs/crisp","@type":"ListItem"}]}]}
</script>
