---
description: Compare Hotjar vs AskNicely and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotjar vs AskNicely Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Hotjar \<span\>vs\</span\> AskNicely](https://www.getapp.sg/compare/101789/103321/hotjar/vs/asknicely)

# Compare Hotjar vs AskNicely

Canonical: https://www.getapp.sg/compare/101789/103321/hotjar/vs/asknicely

> Detailed comparison between Hotjar and AskNicely. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | AskNicely |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 100 |
| **Starting Price** | US$39.00 | US$399.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- API
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### AskNicely

- API
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Hotjar Profile](https://www.getapp.sg/software/101789/hotjar)
- [View AskNicely Profile](https://www.getapp.sg/software/103321/asknicely)
- [View Original Comparison](https://www.getapp.sg/compare/101789/103321/hotjar/vs/asknicely)

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