---
description: Compare Zoho Social vs Lucidya and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Social vs Lucidya Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Zoho Social \<span\>vs\</span\> Lucidya](https://www.getapp.sg/compare/102087/2047737/zoho-social/vs/lucidya)

# Compare Zoho Social vs Lucidya

Canonical: https://www.getapp.sg/compare/102087/2047737/zoho-social/vs/lucidya

> Detailed comparison between Zoho Social and Lucidya. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Social | Lucidya |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 3457 | 27 |
| **Starting Price** | US$15.00 | US$0.01 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Webinars, Documentation, Videos | Live Online |

## Key features

### Zoho Social

- @mentions
- Activity Tracking
- Content Management
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Filtering
- Keyword Tracking
- Monitoring
- Performance Metrics
- Post Scheduling
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Monitoring
- Visual Analytics

### Lucidya

- @mentions
- Activity Tracking
- Content Management
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Filtering
- Keyword Tracking
- Monitoring
- Performance Metrics
- Post Scheduling
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Monitoring
- Visual Analytics

## Links

- [View Zoho Social Profile](https://www.getapp.sg/software/102087/zoho-social)
- [View Lucidya Profile](https://www.getapp.sg/software/2047737/lucidya)
- [View Original Comparison](https://www.getapp.sg/compare/102087/2047737/zoho-social/vs/lucidya)

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