---
description: Compare Front vs FocalScope and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Front vs FocalScope Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Front \<span\>vs\</span\> FocalScope](https://www.getapp.sg/compare/102177/2052707/front/vs/focalscope-1)

# Compare Front vs FocalScope

Canonical: https://www.getapp.sg/compare/102177/2052707/front/vs/focalscope-1

> Detailed comparison between Front and FocalScope. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Front | FocalScope |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 286 | 28 |
| **Starting Price** | US$25.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Front

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### FocalScope

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Chat
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Front Profile](https://www.getapp.sg/software/102177/front)
- [View FocalScope Profile](https://www.getapp.sg/software/2052707/focalscope-1)
- [View Original Comparison](https://www.getapp.sg/compare/102177/2052707/front/vs/focalscope-1)

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