---
description: Compare Front vs Forethought and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Front vs Forethought Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Front \<span\>vs\</span\> Forethought](https://www.getapp.sg/compare/102177/2056046/front/vs/forethought)

# Compare Front vs Forethought

Canonical: https://www.getapp.sg/compare/102177/2056046/front/vs/forethought

> Detailed comparison between Front and Forethought. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Front | Forethought |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 286 | 11 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Front

- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Engagement Tracking
- Help Desk Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Website Integration
- Workflow Management

### Forethought

- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Engagement Tracking
- Help Desk Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Website Integration
- Workflow Management

## Links

- [View Front Profile](https://www.getapp.sg/software/102177/front)
- [View Forethought Profile](https://www.getapp.sg/software/2056046/forethought)
- [View Original Comparison](https://www.getapp.sg/compare/102177/2056046/front/vs/forethought)

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