---
description: Compare Odoo vs ServiceNow Customer Service Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Odoo vs ServiceNow Customer Service Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Warehouse Management Software](/directory/225/warehouse-management/software) > [Odoo \<span\>vs\</span\> ServiceNow Customer Service Management](https://www.getapp.sg/compare/102445/2058097/odoo/vs/servicenow-customer-service-management)

# Compare Odoo vs ServiceNow Customer Service Management

Canonical: https://www.getapp.sg/compare/102445/2058097/odoo/vs/servicenow-customer-service-management

> Detailed comparison between Odoo and ServiceNow Customer Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Odoo | ServiceNow Customer Service Management |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 1300 | 152 |
| **Starting Price** | US$31.10 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Odoo

- API
- CRM
- Configurable Workflow
- Content Management
- Customer Database
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Order Fulfillment
- Order Tracking
- Performance Management
- Project Workflow
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Special Order Management
- Support Ticket Management
- Surveys & Feedback

### ServiceNow Customer Service Management

- API
- CRM
- Configurable Workflow
- Content Management
- Customer Database
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Order Fulfillment
- Order Tracking
- Performance Management
- Project Workflow
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Special Order Management
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Odoo Profile](https://www.getapp.sg/software/102445/odoo)
- [View ServiceNow Customer Service Management Profile](https://www.getapp.sg/software/2058097/servicenow-customer-service-management)
- [View Original Comparison](https://www.getapp.sg/compare/102445/2058097/odoo/vs/servicenow-customer-service-management)

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