---
description: Compare WHMCS vs JivoChat and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WHMCS vs JivoChat Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [WHMCS \<span\>vs\</span\> JivoChat](https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat)

# Compare WHMCS vs JivoChat

Canonical: https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat

> Detailed comparison between WHMCS and JivoChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | WHMCS | JivoChat |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 112 | 105 |
| **Starting Price** | US$18.95 | US$19.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### WHMCS

- API
- Alerts/Notifications
- Customizable Branding
- Customizable Invoices
- Customizable Reports
- Online Invoicing
- Reminders

### JivoChat

- API
- Alerts/Notifications
- Automatic Call Distribution
- Computer Telephony Integration
- Customizable Branding
- Email Management
- For Startups
- Interactive Content
- Lead Capture
- Lead Management
- Live Chat
- Reminders
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Video Support

## Links

- [View WHMCS Profile](https://www.getapp.sg/software/102487/whmcs)
- [View JivoChat Profile](https://www.getapp.sg/software/104113/jivochat)
- [View Original Comparison](https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"WHMCS vs JivoChat Comparison | GetApp Singapore 2026","description":"Compare WHMCS vs JivoChat and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat","about":[{"@id":"https://www.getapp.sg/software/102487/whmcs#software"},{"@id":"https://www.getapp.sg/software/104113/jivochat#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"WHMCS","description":"WHMCS is a web hosting billing and automation platform that primarily caters to hosting service providers. It can be customized to suit the billing requirements of other businesses as well.\n\nIt enables businesses to generate custom invoices and provides billing features such as new invoice notifications, payment reminder notices and integrated payment gateways such as Paypal, Sage Pay and Quantum Gateway. The system automates various processes such as the setting up of services on receipt of payment, suspension of account for non-payment, password changes and welcome emails. \n\nProducts can be set up for Hosting, VPS, Servers, Cloud and SSL. It also integrates domain management which allows clients to manage domain purchases from within WHMCS. Other domain related functionalities include automatic registration, availability checking, WHOIS information, domain locking and syncing. Reporting and statistics modules track payment, income and ticket ratings. The application enables customization of invoicing, client area and order form to suit business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7a39ddda-4089-403a-bc30-e74bb7bff955.png","url":"https://www.getapp.sg/software/102487/whmcs","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/102487/whmcs#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":112,"ratingValue":4.1},"offers":{"price":"18.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"JivoChat","description":"JivoChat is a live chat solution for websites offering customizable web and mobile chat widgets, with features including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings of service quality, performance reporting, and more. With browser-based, desktop, Android and iOS agent apps available, users can engage and respond to site visitors from anywhere, at any time.\n\nJivoChat’s web and mobile chat widgets are fully customizable, with users able to control all text and translate it into 20 languages, including Chinese, Spanish, French, Portuguese, and more. For sites covering multiple countries, visitor location data can be used to select widget language on a per-visitor basis, and distribute chats between agents. ‘Smart triggers’ can be used to proactively engage customers in chats, with the ability to set rules based on page visits and time on page to trigger specific automated messages.\n\nJivoChat shows users visitor information, including social profiles, page history, referring domains, and details imported through CRM integrations, both before and during chats. Typing insights allow users a ‘sneak peek’ at what a visitor is typing before their message is sent. Hotkeys can also be used to provide a range of canned responses, reducing the time required to finish a conversation.\n\nJivoChat reports on agents’ performance, including the number of chats accepted and rejected, time spent online, average response times, and customer ratings, with transcripts of chats allowing managers full access to all conversations. JivoChat also produces a daily service quality score between 0 and 5, measuring proactive chats, online times, missed chats, customer ratings, and the average time taken for a first reply, and provides suggestions of areas that may require improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8a5c5b66-8d90-42f2-885d-9cb15779798a.png","url":"https://www.getapp.sg/software/104113/jivochat","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/104113/jivochat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":105,"ratingValue":4.6},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Billing and Invoicing Software","position":2,"item":"/directory/240/billing-invoicing/software","@type":"ListItem"},{"name":"WHMCS vs JivoChat","position":3,"item":"https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/102487/104113/whmcs/vs/jivochat#breadcrumblist"}]}
</script>
