---
description: Compare HubSpot CRM vs JivoChat and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HubSpot CRM vs JivoChat Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [HubSpot CRM \<span\>vs\</span\> JivoChat](https://www.getapp.sg/compare/102533/104113/hubspot-crm/vs/jivochat)

# Compare HubSpot CRM vs JivoChat

Canonical: https://www.getapp.sg/compare/102533/104113/hubspot-crm/vs/jivochat

> Detailed comparison between HubSpot CRM and JivoChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot CRM | JivoChat |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 4451 | 105 |
| **Starting Price** | US$20.00 | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HubSpot CRM

- API
- CRM
- Collaboration Tools
- Customer Database
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Mobile Access
- Opportunity Management
- Performance Metrics
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Task Management
- Workflow Management

### JivoChat

- API
- CRM
- Collaboration Tools
- Customer Database
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Mobile Access
- Opportunity Management
- Performance Metrics
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Task Management
- Workflow Management

## Links

- [View HubSpot CRM Profile](https://www.getapp.sg/software/102533/hubspot-crm)
- [View JivoChat Profile](https://www.getapp.sg/software/104113/jivochat)
- [View Original Comparison](https://www.getapp.sg/compare/102533/104113/hubspot-crm/vs/jivochat)

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