---
description: Compare osTicket vs ClickUp and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: osTicket vs ClickUp Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [osTicket \<span\>vs\</span\> ClickUp](https://www.getapp.sg/compare/10260/106331/osticket/vs/clickup)

# Compare osTicket vs ClickUp

Canonical: https://www.getapp.sg/compare/10260/106331/osticket/vs/clickup

> Detailed comparison between osTicket and ClickUp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | ClickUp |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 76 | 4583 |
| **Starting Price** | US$12.00 | US$10.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### osTicket

- Customizable Fields
- Dashboard
- Knowledge Base Management
- Knowledge Management
- Support Ticket Management
- Task Management
- Templates
- Ticket Management

### ClickUp

- Bug/Issue Capture
- Channel Management
- Customizable Fields
- Dashboard
- For IT Project Management
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Productivity Analysis
- Recurring Tasks
- Scheduling
- Skills Tracking
- Task Management
- Task Tagging
- Templates
- Ticket Management
- Web-based Deployment
- Whiteboard

## Links

- [View osTicket Profile](https://www.getapp.sg/software/10260/osticket)
- [View ClickUp Profile](https://www.getapp.sg/software/106331/clickup)
- [View Original Comparison](https://www.getapp.sg/compare/10260/106331/osticket/vs/clickup)

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