---
description: Compare osTicket vs Trello and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: osTicket vs Trello Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [osTicket \<span\>vs\</span\> Trello](https://www.getapp.sg/compare/10260/90700/osticket/vs/trello)

# Compare osTicket vs Trello

Canonical: https://www.getapp.sg/compare/10260/90700/osticket/vs/trello

> Detailed comparison between osTicket and Trello. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | Trello |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 76 | 23529 |
| **Starting Price** | US$12.00 | US$5.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Key features

### osTicket

- Customizable Fields
- Dashboard
- Knowledge Management
- Support Ticket Management
- Task Management
- Templates

### Trello

- Accounting
- Applicant Tracking
- Blogs
- Channel Management
- Customizable Fields
- Dashboard
- KPI Monitoring
- Knowledge Management
- Monitoring
- Real-Time Data
- Recurring Tasks
- Requirements Management
- Scheduling
- Skills Tracking
- Task Management
- Task Tagging
- Templates
- Web-based Deployment
- Whiteboard

## Links

- [View osTicket Profile](https://www.getapp.sg/software/10260/osticket)
- [View Trello Profile](https://www.getapp.sg/software/90700/trello)
- [View Original Comparison](https://www.getapp.sg/compare/10260/90700/osticket/vs/trello)

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