---
description: Compare Freshdesk vs ADP Workforce Now and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk vs ADP Workforce Now Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> ADP Workforce Now](https://www.getapp.sg/compare/10317/100336/freshdesk/vs/workforcenow)

# Compare Freshdesk vs ADP Workforce Now

Canonical: https://www.getapp.sg/compare/10317/100336/freshdesk/vs/workforcenow

> Detailed comparison between Freshdesk and ADP Workforce Now. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | ADP Workforce Now |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 3444 | 7220 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Customizable Templates
- Dashboard
- Mobile Access
- Mobile App
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Task Management
- Third-Party Integrations
- Workflow Management

### ADP Workforce Now

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Customizable Reports
- Customizable Templates
- Dashboard
- Mobile Access
- Mobile App
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Skills Tracking
- Talent Management
- Task Management
- Third-Party Integrations
- Workflow Management

## Links

- [View Freshdesk Profile](https://www.getapp.sg/software/10317/freshdesk)
- [View ADP Workforce Now Profile](https://www.getapp.sg/software/100336/workforcenow)
- [View Original Comparison](https://www.getapp.sg/compare/10317/100336/freshdesk/vs/workforcenow)

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