---
description: Compare Freshdesk vs HubSpot Service Hub and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk vs HubSpot Service Hub Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> HubSpot Service Hub](https://www.getapp.sg/compare/10317/119575/freshdesk/vs/hubspot-service-hub)

# Compare Freshdesk vs HubSpot Service Hub

Canonical: https://www.getapp.sg/compare/10317/119575/freshdesk/vs/hubspot-service-hub

> Detailed comparison between Freshdesk and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | HubSpot Service Hub |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 3486 | 193 |
| **Starting Price** | US$19.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Freshdesk

- API
- Analytics
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

### HubSpot Service Hub

- API
- Analytics
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Freshdesk Profile](https://www.getapp.sg/software/10317/freshdesk)
- [View HubSpot Service Hub Profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
- [View Original Comparison](https://www.getapp.sg/compare/10317/119575/freshdesk/vs/hubspot-service-hub)

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