---
description: Compare Freshdesk vs ManageEngine SupportCenter Plus and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk vs ManageEngine SupportCenter Plus Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> ManageEngine SupportCenter Plus](https://www.getapp.sg/compare/10317/90406/freshdesk/vs/manageengine-supportcenter-plus)

# Compare Freshdesk vs ManageEngine SupportCenter Plus

Canonical: https://www.getapp.sg/compare/10317/90406/freshdesk/vs/manageengine-supportcenter-plus

> Detailed comparison between Freshdesk and ManageEngine SupportCenter Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | ManageEngine SupportCenter Plus |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 3408 | 14 |
| **Starting Price** | US$19.00 | US$495.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Videos |

## Key features

### Freshdesk

- Activity Dashboard
- CRM
- Contact Management
- Customer Communication
- Customer Database
- Dashboard
- Feedback Management
- Knowledge Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Ticket Management

### ManageEngine SupportCenter Plus

- Activity Dashboard
- CRM
- Contact Management
- Customer Communication
- Customer Database
- Dashboard
- Feedback Management
- Knowledge Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Ticket Management

## Links

- [View Freshdesk Profile](https://www.getapp.sg/software/10317/freshdesk)
- [View ManageEngine SupportCenter Plus Profile](https://www.getapp.sg/software/90406/manageengine-supportcenter-plus)
- [View Original Comparison](https://www.getapp.sg/compare/10317/90406/freshdesk/vs/manageengine-supportcenter-plus)

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