---
description: Compare Freshdesk vs ClickDesk and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk vs ClickDesk Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> ClickDesk](https://www.getapp.sg/compare/10317/90591/freshdesk/vs/clickdesk)

# Compare Freshdesk vs ClickDesk

Canonical: https://www.getapp.sg/compare/10317/90591/freshdesk/vs/clickdesk

> Detailed comparison between Freshdesk and ClickDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | ClickDesk |
| **Overall rating** | 4.5/5 | 3.4/5 |
| **Total Reviews** | 3409 | 21 |
| **Starting Price** | US$19.00 | US$14.99 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customer Communication
- Customizable Forms
- Customizable Templates
- Email Management
- Live Chat
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management

### ClickDesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customer Communication
- Customizable Forms
- Customizable Templates
- Email Management
- Live Chat
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management

## Links

- [View Freshdesk Profile](https://www.getapp.sg/software/10317/freshdesk)
- [View ClickDesk Profile](https://www.getapp.sg/software/90591/clickdesk)
- [View Original Comparison](https://www.getapp.sg/compare/10317/90591/freshdesk/vs/clickdesk)

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