---
description: Compare 3CX vs CommPeak Softphone and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 3CX vs CommPeak Softphone Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [3CX \<span\>vs\</span\> CommPeak Softphone](https://www.getapp.sg/compare/103409/2070930/3cx/vs/commpeak-softphone)

# Compare 3CX vs CommPeak Softphone

Canonical: https://www.getapp.sg/compare/103409/2070930/3cx/vs/commpeak-softphone

> Detailed comparison between 3CX and CommPeak Softphone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | CommPeak Softphone |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 465 | 0 |
| **Starting Price** | $350.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### 3CX

- Activity Tracking
- Auto-Dialer
- Blended Call Center
- Call Center Management
- Call Logging
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Caller ID
- Customizable Reports
- Interaction Tracking
- Recording
- Transfers/Routing
- Virtual Extensions
- VoIP Connection

### CommPeak Softphone

- Activity Tracking
- Call Center Management
- Call Logging
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Caller ID
- Interaction Tracking
- VoIP Connection

## Links

- [View 3CX Profile](https://www.getapp.sg/software/103409/3cx)
- [View CommPeak Softphone Profile](https://www.getapp.sg/software/2070930/commpeak-softphone)
- [View Original Comparison](https://www.getapp.sg/compare/103409/2070930/3cx/vs/commpeak-softphone)

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