---
description: Compare Asterisk vs Genesys Cloud CX and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Asterisk vs Genesys Cloud CX Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Asterisk \<span\>vs\</span\> Genesys Cloud CX](https://www.getapp.sg/compare/103549/104597/asterisk/vs/genesys-cloud)

# Compare Asterisk vs Genesys Cloud CX

Canonical: https://www.getapp.sg/compare/103549/104597/asterisk/vs/genesys-cloud

> Detailed comparison between Asterisk and Genesys Cloud CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Asterisk | Genesys Cloud CX |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 44 | 269 |
| **Starting Price** | US$595.00 | US$75.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Asterisk

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Computer Telephony Integration
- Contact Management
- Mobile Access
- Predictive Dialer
- Reporting/Analytics
- SMS Messaging
- Text to Speech
- Video Conferencing
- VoIP Connection
- Voice Mail

### Genesys Cloud CX

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Computer Telephony Integration
- Contact Management
- Mobile Access
- Predictive Dialer
- Reporting/Analytics
- SMS Messaging
- Text to Speech
- Video Conferencing
- VoIP Connection
- Voice Mail

## Links

- [View Asterisk Profile](https://www.getapp.sg/software/103549/asterisk)
- [View Genesys Cloud CX Profile](https://www.getapp.sg/software/104597/genesys-cloud)
- [View Original Comparison](https://www.getapp.sg/compare/103549/104597/asterisk/vs/genesys-cloud)

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