---
description: Compare Dialpad vs 800.com and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dialpad vs 800.com Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Dialpad \<span\>vs\</span\> 800.com](https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com)

# Compare Dialpad vs 800.com

Canonical: https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com

> Detailed comparison between Dialpad and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dialpad | 800.com |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 563 | 330 |
| **Starting Price** | US$27.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Dialpad

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Contact Management
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- Voice Mail
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Contact Management
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- Voice Mail
- Voicemail Transcription

## Links

- [View Dialpad Profile](https://www.getapp.sg/software/103849/dialpad-sell)
- [View 800.com Profile](https://www.getapp.sg/software/2008915/800-com)
- [View Original Comparison](https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dialpad vs 800.com Comparison | GetApp Singapore 2026","description":"Compare Dialpad vs 800.com and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com","about":[{"@id":"https://www.getapp.sg/software/103849/dialpad-sell#software"},{"@id":"https://www.getapp.sg/software/2008915/800-com#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Dialpad","description":"Dialpad is an AI-powered cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect for calling, Dialpad Support for contact center management, and Dialpad Sell, which is an automated sales dialer. Dialpad combines voice, messaging, video, and meetings into a single platform that can be accessed from any internet-enabled device. It houses the latest cloud telephony technology including WebRTC and Opus codec to deliver an unrivaled level of VoIP call clarity. \n\nThe Dialpad platform includes modern business features like simultaneous ringing, live call transferring, and powerful analytics in addition to a range of standard business features. Powerful integrations with G Suite, Office 365, Salesforce, Zendesk, Okta and others ensure users are connected with the technology they need to do their jobs well in a single user-friendly solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dc34057-7303-4d2f-b9df-35813993f88a.png","url":"https://www.getapp.sg/software/103849/dialpad-sell","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/103849/dialpad-sell#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":563,"ratingValue":4.2},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top of every recorded call to deliver AI summaries, custom call scoring against your sales criteria, recommended next steps that auto-update your CRM, and Ask AI natural-language search across every conversation (\"Which calls mentioned pricing concerns?\").\n\nFor marketing teams and agencies, 800.com closes the loop on ad spend. Assign a unique tracking number to every channel, use Dynamic Number Insertion to swap numbers on your website by traffic source, and attribute every call back to the exact ad, keyword, or campaign that drove it. Native integrations with Google Ads, Meta, Microsoft Ads, GA4, Looker Studio, HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, and more keep the data flowing both ways. Agencies get white-label reporting and multi-client management from a single login.\n\n800.com is purpose-built for the verticals that live and die by the phone — automotive dealers (with ASC-certified integrations), home service companies, healthcare providers, law firms, real estate agents, and the agencies that serve them. Plans start at $19/month with no long-term contract and a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/970311bb-5b59-484d-85ca-f89bb4c9d19e.png","url":"https://www.getapp.sg/software/2008915/800-com","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2008915/800-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":330,"ratingValue":4.7},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Dialpad vs 800.com","position":3,"item":"https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/103849/2008915/dialpad-sell/vs/800-com#breadcrumblist"}]}
</script>