---
description: Compare Dialpad vs Workvivo and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dialpad vs Workvivo Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Dialpad \<span\>vs\</span\> Workvivo](https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo)

# Compare Dialpad vs Workvivo

Canonical: https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo

> Detailed comparison between Dialpad and Workvivo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dialpad | Workvivo |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 571 | 136 |
| **Starting Price** | US$27.00 | US$20,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Dialpad

- AI/Machine Learning
- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management
- Conversation Intelligence
- Dashboard
- Employee Directory
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Single Sign On
- Speech Recognition
- Visual Analytics

### Workvivo

- AI/Machine Learning
- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Management
- Conversation Intelligence
- Dashboard
- Employee Directory
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Single Sign On
- Speech Recognition
- Visual Analytics

## Links

- [View Dialpad Profile](https://www.getapp.sg/software/103849/dialpad-sell)
- [View Workvivo Profile](https://www.getapp.sg/software/2038971/workvivo)
- [View Original Comparison](https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dialpad vs Workvivo Comparison | GetApp Singapore 2026","description":"Compare Dialpad vs Workvivo and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo","about":[{"@id":"https://www.getapp.sg/software/103849/dialpad-sell#software"},{"@id":"https://www.getapp.sg/software/2038971/workvivo#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Dialpad","description":"Dialpad is an AI-native platform for customer experience that connects conversations, intelligence, and action across the enterprise. Rather than treating AI as an add-on to a legacy phone system, Dialpad is built from the ground up around Agentic AI — agents that reason through customer and business conversations in real time and carry them to resolution, not just transcribe or summarize them. Dialpad Connect unifies calling, messaging, and meetings for every team, while Dialpad Contact Center brings that same agentic intelligence to support and sales at scale, resolving up to 80% of customer issues autonomously. Every interaction feeds a compounding intelligence layer built on 775M+ AI recaps and counting, governed end-to-end by Dialpad's Guardian layer for secure, enterprise-grade AI operations. Enterprises can validate ROI before scaling through Dialpad's Proving Ground, making Agentic AI adoption a measured decision rather than a leap of faith.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dc34057-7303-4d2f-b9df-35813993f88a.png","url":"https://www.getapp.sg/software/103849/dialpad-sell","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/103849/dialpad-sell#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":571,"ratingValue":4.2},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Workvivo","description":"Workvivo is a cloud-based, all-in-one employee experience platform (EXP) that consolidates internal communications, employee engagement, intranet, knowledge management, chat, livestreams, surveys, and analytics into a single consumer-grade interface. Available via web browser and native iOS and Android apps, the platform is hosted on Zoom enterprise cloud infrastructure with regional data centers across North America, Europe, and APAC. Typical enterprise deployment completes in 3 to 4 weeks with automated provisioning via Entra ID or Okta with SCIM, requiring no infrastructure changes. The platform targets organizations of 100 to 100,000+ employees across retail, healthcare, hospitality, manufacturing, and financial services, with particular depth for distributed, deskless, hybrid, and frontline workforces.\n\nCore functionality spans news articles, newsletters, push notifications, auto-translation across 90+ languages, podcasts, and platform campaigns for internal communications; a social activity feed, community Spaces, employee recognition via Shoutouts and badges, polls, surveys, and events for engagement; and document storage, Pages, Wikis, and Knowledge Hubs with dynamic audience targeting for intranet and knowledge management. Broadcast-quality livestreams are powered by Zoom with synced reactions and chat replays. Journeys automates personalized employee workflow orchestration for onboarding, training, and change programs. Integrated chat supports quoted replies, video calls, and AI-powered conversation summaries. Advanced analytics dashboards deliver content performance reporting, engagement signals, and a sentiment dashboard derived from analysis of updates, shoutouts, and comments. Pre-built connectors cover Zoom Workplace, Microsoft 365, Google Workspace, Workday, ServiceNow, Okta, and Entra ID, supplemented by REST APIs, webhooks, and a widget framework.\n\nWorkvivo AI, built on Zoom AI Companion infrastructure, is included at no additional cost and covers communication drafting (Compose), a conversational AI assistant (Ask) drawing from company content with source attribution, survey generation from natural language prompts, AI-powered summaries of feeds and livestreams with smart chapters, an AI widgets builder for personalized landing pages, and AI-powered journey creation. An agentic AI product (HQ Agent) provides agentic search, task execution, and intelligent retrieval across Workvivo and connected systems. A paid add-on, Seer, delivers a people intelligence platform for sentiment analysis and employee insights. The platform is ISO 27001 and SOC 2 Type 2 certified, and GDPR, CCPA, and HIPAA-ready, with permissions-aware AI that respects existing access controls. Customer content is not used to train AI models.","image":"https://images.g2crowd.com/display-layer-screenshots/116295/1bf80b3919986f751ae9961e4ec0ebbff745409869d3e60428b4508418c00f07.webp","url":"https://www.getapp.sg/software/2038971/workvivo","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2038971/workvivo#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":136,"ratingValue":4.7},"offers":{"price":"20000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Dialpad vs Workvivo","position":3,"item":"https://www.getapp.sg/compare/103849/2038971/dialpad-sell/vs/workvivo","@type":"ListItem"}]}]}
</script>
