---
description: Compare ManageEngine Endpoint Central vs BMC Helix ITSM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine Endpoint Central vs BMC Helix ITSM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [ManageEngine Endpoint Central \<span\>vs\</span\> BMC Helix ITSM](https://www.getapp.sg/compare/103857/2048245/manageengine-desktop-central/vs/bmc-helix-itsm)

# Compare ManageEngine Endpoint Central vs BMC Helix ITSM

Canonical: https://www.getapp.sg/compare/103857/2048245/manageengine-desktop-central/vs/bmc-helix-itsm

> Detailed comparison between ManageEngine Endpoint Central and BMC Helix ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine Endpoint Central | BMC Helix ITSM |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 1822 | 116 |
| **Starting Price** | US$104.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### ManageEngine Endpoint Central

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Security
- Approval Process Control
- Asset Tracking
- Change Management
- Configuration Management
- Customizable Reports
- Dashboard
- Encryption
- Generative AI
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics
- Risk Analysis
- Root Cause Analysis
- Threat Protection

### BMC Helix ITSM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Change Management
- Configuration Management
- Dashboard
- Generative AI
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics

## Links

- [View ManageEngine Endpoint Central Profile](https://www.getapp.sg/software/103857/manageengine-desktop-central)
- [View BMC Helix ITSM Profile](https://www.getapp.sg/software/2048245/bmc-helix-itsm)
- [View Original Comparison](https://www.getapp.sg/compare/103857/2048245/manageengine-desktop-central/vs/bmc-helix-itsm)

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