---
description: Compare ManageEngine Endpoint Central vs ServiceNow Problem Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine Endpoint Central vs ServiceNow Problem Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Extended Detection and Response (XDR) Software](/directory/3863/xdr-extended-detection-response/software) > [ManageEngine Endpoint Central \<span\>vs\</span\> ServiceNow Problem Management](https://www.getapp.sg/compare/103857/2077618/manageengine-desktop-central/vs/servicenow-problem-management)

# Compare ManageEngine Endpoint Central vs ServiceNow Problem Management

Canonical: https://www.getapp.sg/compare/103857/2077618/manageengine-desktop-central/vs/servicenow-problem-management

> Detailed comparison between ManageEngine Endpoint Central and ServiceNow Problem Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine Endpoint Central | ServiceNow Problem Management |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1822 | 42 |
| **Starting Price** | US$104.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### ManageEngine Endpoint Central

- AI/Machine Learning
- Application Security
- Asset Tracking
- Capacity Management
- Configuration Management
- Customizable Reports
- Dashboard
- Encryption
- Help Desk Management
- IT Reporting
- Incident Management
- Monitoring
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Risk Analysis
- Root Cause Analysis
- Scheduling
- Threat Protection
- Threat Response

### ServiceNow Problem Management

- Configuration Management
- Dashboard
- IT Reporting
- Incident Management
- Real-Time Monitoring

## Links

- [View ManageEngine Endpoint Central Profile](https://www.getapp.sg/software/103857/manageengine-desktop-central)
- [View ServiceNow Problem Management Profile](https://www.getapp.sg/software/2077618/servicenow-problem-management)
- [View Original Comparison](https://www.getapp.sg/compare/103857/2077618/manageengine-desktop-central/vs/servicenow-problem-management)

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