---
description: Compare JivoChat vs Qiscus and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JivoChat vs Qiscus Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [JivoChat \<span\>vs\</span\> Qiscus](https://www.getapp.sg/compare/104113/2059385/jivochat/vs/qiscus)

# Compare JivoChat vs Qiscus

Canonical: https://www.getapp.sg/compare/104113/2059385/jivochat/vs/qiscus

> Detailed comparison between JivoChat and Qiscus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JivoChat | Qiscus |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 105 | 7 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### JivoChat

- Audio/Video Conferencing
- CRM
- Chat Transcript
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Customer Database
- Customer History
- Email Management
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Channel Communication
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- SMS Messaging
- Social Media Integration
- Transcripts/Chat History
- Two-Way Audio & Video
- Unified Communications

### Qiscus

- Audio/Video Conferencing
- CRM
- Chat Transcript
- Chat/Messaging
- Contact Management
- Customer Database
- Customer History
- Email Management
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Channel Communication
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- SMS Messaging
- Social Media Integration
- Transcripts/Chat History
- Two-Way Audio & Video
- Unified Communications

## Links

- [View JivoChat Profile](https://www.getapp.sg/software/104113/jivochat)
- [View Qiscus Profile](https://www.getapp.sg/software/2059385/qiscus)
- [View Original Comparison](https://www.getapp.sg/compare/104113/2059385/jivochat/vs/qiscus)

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