---
description: Compare DialedIn CCaaS vs Exotel and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DialedIn CCaaS vs Exotel Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1099/business-phone-systems/software) > [DialedIn CCaaS \<span\>vs\</span\> Exotel](https://www.getapp.sg/compare/104279/2049507/chasedata/vs/exotel)

# Compare DialedIn CCaaS vs Exotel

Canonical: https://www.getapp.sg/compare/104279/2049507/chasedata/vs/exotel

> Detailed comparison between DialedIn CCaaS and Exotel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DialedIn CCaaS | Exotel |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 324 | 69 |
| **Starting Price** | US$25.00 | US$200.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### DialedIn CCaaS

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Customizable Reports
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration

### Exotel

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Customizable Reports
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration

## Links

- [View DialedIn CCaaS Profile](https://www.getapp.sg/software/104279/chasedata)
- [View Exotel Profile](https://www.getapp.sg/software/2049507/exotel)
- [View Original Comparison](https://www.getapp.sg/compare/104279/2049507/chasedata/vs/exotel)

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