---
description: Compare MasterControl Quality Excellence vs eCasework and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MasterControl Quality Excellence vs eCasework Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [MasterControl Quality Excellence \<span\>vs\</span\> eCasework](https://www.getapp.sg/compare/104305/107601/mastercontrol/vs/ecasework)

# Compare MasterControl Quality Excellence vs eCasework

Canonical: https://www.getapp.sg/compare/104305/107601/mastercontrol/vs/ecasework

> Detailed comparison between MasterControl Quality Excellence and eCasework. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | eCasework |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 535 | 9 |
| **Starting Price** | US$25,000.00 | £6.25 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### MasterControl Quality Excellence

- Archiving & Retention
- Audit Planning
- Customer Complaint Tracking
- Customizable Reports
- Defect Tracking
- Document Check-in/Check-out
- Document Templates
- Feedback Management
- Issue Management
- Issue Tracking
- Monitoring
- Project Management
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Safety Management
- Scheduling
- Status Tracking
- Workflow Management

### eCasework

- Customer Complaint Tracking
- Feedback Management
- Issue Management
- Issue Tracking
- Workflow Management

## Links

- [View MasterControl Quality Excellence Profile](https://www.getapp.sg/software/104305/mastercontrol)
- [View eCasework Profile](https://www.getapp.sg/software/107601/ecasework)
- [View Original Comparison](https://www.getapp.sg/compare/104305/107601/mastercontrol/vs/ecasework)

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