---
description: Compare MasterControl Quality Excellence vs Verint Automated Quality Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MasterControl Quality Excellence vs Verint Automated Quality Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Manufacturing Execution Software](/directory/1245/manufacturing-execution/software) > [MasterControl Quality Excellence \<span\>vs\</span\> Verint Automated Quality Management](https://www.getapp.sg/compare/104305/2059055/mastercontrol/vs/impact-360)

# Compare MasterControl Quality Excellence vs Verint Automated Quality Management

Canonical: https://www.getapp.sg/compare/104305/2059055/mastercontrol/vs/impact-360

> Detailed comparison between MasterControl Quality Excellence and Verint Automated Quality Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | Verint Automated Quality Management |
| **Overall rating** | 4.5/5 | 3.7/5 |
| **Total Reviews** | 526 | 19 |
| **Starting Price** | US$25,000.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MasterControl Quality Excellence

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Archiving & Retention
- Audit Management
- Audit Trail
- Compliance Management
- Compliance Tracking
- Customizable Reports
- Customizable Templates
- Environmental Compliance
- Feedback Management
- Monitoring
- Quality Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Risk Management
- Third-Party Integrations

### Verint Automated Quality Management

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Archiving & Retention
- Audit Management
- Audit Trail
- Compliance Management
- Compliance Tracking
- Customizable Reports
- Customizable Templates
- Environmental Compliance
- Feedback Management
- Monitoring
- Quality Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Risk Management
- Third-Party Integrations

## Links

- [View MasterControl Quality Excellence Profile](https://www.getapp.sg/software/104305/mastercontrol)
- [View Verint Automated Quality Management Profile](https://www.getapp.sg/software/2059055/impact-360)
- [View Original Comparison](https://www.getapp.sg/compare/104305/2059055/mastercontrol/vs/impact-360)

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