---
description: Compare ServiceTitan vs ServiceNow Field Service Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceTitan vs ServiceNow Field Service Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceTitan \<span\>vs\</span\> ServiceNow Field Service Management](https://www.getapp.sg/compare/104311/2058056/servicetitan/vs/servicenow-field-service-management)

# Compare ServiceTitan vs ServiceNow Field Service Management

Canonical: https://www.getapp.sg/compare/104311/2058056/servicetitan/vs/servicenow-field-service-management

> Detailed comparison between ServiceTitan and ServiceNow Field Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceTitan | ServiceNow Field Service Management |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 332 | 6 |
| **Starting Price** | - | US$100.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### ServiceTitan

- Automated Scheduling
- Availability Management
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customizable Forms
- Dispatch Management
- Electronic Signature
- GPS
- Inventory Management
- Mobile Access
- Multi-Location
- Online Time Clock
- Real-time Scheduling
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Work Order Management

### ServiceNow Field Service Management

- Automated Scheduling
- Availability Management
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customizable Forms
- Dispatch Management
- Electronic Signature
- GPS
- Inventory Management
- Mobile Access
- Multi-Location
- Online Time Clock
- Real-time Scheduling
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Work Order Management

## Links

- [View ServiceTitan Profile](https://www.getapp.sg/software/104311/servicetitan)
- [View ServiceNow Field Service Management Profile](https://www.getapp.sg/software/2058056/servicenow-field-service-management)
- [View Original Comparison](https://www.getapp.sg/compare/104311/2058056/servicetitan/vs/servicenow-field-service-management)

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