---
description: Compare Refract vs Gong.io and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Refract vs Gong.io Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/605/sales-enablement/software) > [Refract \<span\>vs\</span\> Gong.io](https://www.getapp.sg/compare/104547/115403/enable/vs/gong-io)

# Compare Refract vs Gong.io

Canonical: https://www.getapp.sg/compare/104547/115403/enable/vs/gong-io

> Detailed comparison between Refract and Gong.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Refract | Gong.io |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 24 | 560 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Refract

- Archiving & Retention
- Assessment Management
- CRM
- Call Tagging
- Call Transcription
- Collaboration Tools
- Commenting/Notes
- Conversation Intelligence
- Correlation Analysis
- Dashboard
- File Transfer
- Graphical Data Presentation
- On-Demand Recording
- Onboarding
- Performance Management
- Performance Metrics
- Recording
- Role-Based Permissions
- Statistical Analysis
- Video Conferencing

### Gong.io

- Archiving & Retention
- Assessment Management
- CRM
- Call Tagging
- Call Transcription
- Collaboration Tools
- Commenting/Notes
- Conversation Intelligence
- Correlation Analysis
- Dashboard
- File Transfer
- Graphical Data Presentation
- On-Demand Recording
- Onboarding
- Performance Management
- Performance Metrics
- Recording
- Role-Based Permissions
- Statistical Analysis
- Video Conferencing

## Links

- [View Refract Profile](https://www.getapp.sg/software/104547/enable)
- [View Gong.io Profile](https://www.getapp.sg/software/115403/gong-io)
- [View Original Comparison](https://www.getapp.sg/compare/104547/115403/enable/vs/gong-io)

-----

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