---
description: Compare uContact vs Dialer360 and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: uContact vs Dialer360 Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [uContact \<span\>vs\</span\> Dialer360](https://www.getapp.sg/compare/105903/114323/ucontact/vs/dialer360)

# Compare uContact vs Dialer360

Canonical: https://www.getapp.sg/compare/105903/114323/ucontact/vs/dialer360

> Detailed comparison between uContact and Dialer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | uContact | Dialer360 |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 81 | 27 |
| **Starting Price** | US$59.99 | US$25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### uContact

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Predictive Dialer
- Progressive Dialer
- Real-Time Reporting

### Dialer360

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Predictive Dialer
- Progressive Dialer
- Real-Time Reporting

## Links

- [View uContact Profile](https://www.getapp.sg/software/105903/ucontact)
- [View Dialer360 Profile](https://www.getapp.sg/software/114323/dialer360)
- [View Original Comparison](https://www.getapp.sg/compare/105903/114323/ucontact/vs/dialer360)

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